Boss ELITE BE7ACP-SD - Troubleshooting Issues; Common Sound and Media Problems

Troubleshooting
Issues
No Sound
Media Not Supported
Bad Radio Reception
Apple CarPlay/Anroid Auto will not start
Bluetooth
Cause
Internal amplifier is off
Product is muted
External amplifiers
Audio source
Media on USB flash drive
Radio area
Antenna
Bad Lightning fl /USB cable
Locked device
Not charged
CarPlay/Android Auto frozen
Not connecting to device
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Solution
Go to Settings> Audio> Internal Amp.
Touch the volume.
Check the external amplifiers are on.
Check the remote output wire has voltage.
Change the audio source.
Change the media format on the USB device.
Change the USB device.
Change the station.
Antenna output wire is not connected.
Connect Antenna to product.
Rep lace the cable.
Device needs to be unlocked.
Device needs to be powered ON for CarPlay/
Android Auto to function. Allow it to charge
and power on.
Unplug the devi ce , close all Apps and plug it in
again.
Make sure the devi ce is wi th in range.
Device's Bluetooth connection needs to be
turned ON .