ENGLISH
14
TROUBLESHOOTING GUIDE
MANY COMMON PROBLEMS CAN BE SOLVED EASILY BY UTILIZING THE CHART BELOW. For assistance with your product, visit
our website at www.BOSTITCH.com for a list of service centers, or call the BOSTITCH Customer Care Center at1-800-556-
6696.
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before all repairs
SYMPTOM CAUSE FIX
Motor does not run with
trigger depressed
Trigger lock in locked position Unlock trigger lock.
Tool is stalled, locking the motor from rotating Rotate the stall release lever on the tool and the mechanism will release
If driver blade does not return, remove battery and manually push driver
blade back to home position.
Tool is in the sequential actuation mode Depress contact trip first before firing or switch to bump mode.
Tool internal electronics need to be reset Remove battery, wait 3 seconds and reinsert.
Motor stops running after 5 seconds Normal operation, release trigger and redepress.
Terminals are dirty or damaged See authorized service center.
Damaged internal electronics See authorized service center.
Damaged Trigger See authorized service center.
Motor does not run with
contact trip depressed
Trigger lock in locked position Unlock trigger lock.
Dryfire lock out engaged, blocking contact trip
from traveling fully
Load more nails into magazine.
Tool is stalled, locking the motor from rotating Rotate the stall release lever on the tool and the mechanism will release
If driver blade does not return, remove battery and manually push driver
blade back to home position.
Bent contact trip See authorized service center.
Motor stops running after 5 seconds Normal operation, release contact trip and redepress.
Terminals are dirty or damaged See authorized service center.
Damaged internal electronics See authorized service center.
Damaged Trigger See authorized service center.
Tool does not actuate (motor
runs but will not fire)
Dryfire lock out engaged, blocking contact trip
from traveling fully
Load nails into magazine.
Low battery charge or damaged battery Check charge level if pack shows state-of-charge Charge or replace
battery pack if necessary.
Jammed nail/drive blade not returned to
home position
Remove battery, clear jammed nail, cycle stall release lever, (push driver
blade up manually if necessary) reinsert battery pack.
Damaged driver/return assembly Replace driver/return assembly See authorized service center.
Jammed internal mechanism See authorized service center.
Damaged internal electronics See authorized service center.
Motor starts up but generates a
lot of noise
Jammed nail and driver blade is stuck in down
position
Use stall release lever, clear and jammed nails, and return driver blade
manually if necessary.
Damaged driver/return assembly Replace driver/return assembly See authorized service center.
Drive blade continues to get
stuck in down position
Jammed nail and driver blade is stuck in down
position
Use stall release lever, clear any jammed nails, and return driver blade
manually if necessary.
Damaged driver/return assembly Replace driver/return assembly See authorized service center.
Debris in nosepiece Clean nose area and watch closely for small pieces of broken nails stuck
in the track.
Tool operates but does not
drive fasteners fully
Depth adjust set too shallow Rotate depth adjust to a deeper setting.
Tool not firmly applied to workpiece Apply adequate force to tool securing it tightly to workpiece See
instruction manual.
Material and fastener length If the unit continues to stall (forcing the need to rotate the Stall release
lever) choose the appropriate material and fastener length that is not too
rigorous of an application.
Damaged or worn driver blade tip Replace driver/return assembly See authorized service center.
Damaged actuation mechanism See authorized service center.
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