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E-2 Appendix E
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit shall be
returned, freight and insurance prepaid, in the original shipping containers, to
Brady at: 6555 Good Hope Road, Milwaukee, WI 53223. An RMA (Return
Material Authorization) number must be issued before the product can be
returned. To open an RMA please call Brady's customer service department at
1-800-537-8791. Please include your RMA number on the outside of the box
and on the shipping document. Include a contact name, action desired, a
detailed description of the problem(s), and examples when possible with the
defective unit. Brady shall not be responsible for any loss or damages incurred
in shipping. Any warranty work to be performed by Brady shall be subject to
Brady's confirmation that such product meets Brady's warranty. In the event of
a defect covered by its warranty, Brady will return the repaired or replaced
product to the Purchaser at Brady's cost.
With respect to a defect in hardware covered by the warranty, the warranty
shall continue in effect until the end of the original warranty period, or for sixty
(60) days after the repair or replacement, whichever is later.
General Warranty Provisions
Brady makes no warranty as to the design, capability, capacity or suitability of
any of its hardware, supplies, or software.
SOFTWARE IS LICENSED ON AN 'AS IS' BASIS WITHOUT WARRANTY.
EXCEPT AND TO THE EXTENT EXPRESSLY PROVIDED HEREIN, AND
IN LIEU OF ALL OTHER WARRANTIES, THERE ARE NO
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Brady's products.
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