~
tROUBLESHOOTING
Disconnect 115
VA
C power cord before opening panels. Electrical problems should be
referred to a qualified service technician.
Problem /Remedy:
1.
Fire goes out.
a.
The Hopper is empty.
Check hopper for fuel and refill
if
necessary.
b.
High Heat Limit Switch (on Hopper) has been activated.
Wait until unit cools down and then restart stove.
c.
Auger Gear Motor
is
not functioning.
Open the right side panel. Check to see that all wires are firmly inserted into the terminal strip.
Reconnect any loose wires. Check
to
see
if
the ON/Off power switch
is
on. Take note
if
the
LED lamp is lit.
If
the LED lamp
is
on, check for loose connections
to
the Auger Gear Motor
(yellow leads). Check for loose connections on the wires at the vacuum sensor (located behind
right side panel).
If
all connections are secure and Auger Gear Motor still does not respond, or
if
one or both
of
the fan motors are not functioning. contact your local dealer.
d.
Auger Gear
~Motor
is jammed.
Open the left side panel. Locate the
Auger Gear Motor. Ilold
it
with both hands and rock it
back and forth in order to release the auger.
e.
Main power has been
off
for
an
extended time period.
Remove any excessive pellets and re-light the stove.
2.
Pellets not feeding.
a.
The Hopper is empty.
Check the Hopper for fuel and refill
if
necessary.
b.
Auger Gear Motor is not functioning or is jammed.
Follow procedure
lc
and ld.
c.
Vacuum sensor relay has lost its vacuum, causing the auger gear motor to lose power.
The loss
of
vacuum may be caused by a blockage
of
the exhaust pipe, failure
of
the combustion
gear motor or Vacuum Sensor Relay. Connecting a jumper wire across the common terminal
('C') to the normally open terminal on the vacuum sensor relay will indicate
if
this is the source
of
the failure. The auger will then start operating normally. Replace the vacuum relay.
3. Stove does not
go
to low
burn.
a.
Wall Thermostat (optional) contacts have stuck closed.
Rotate the thermostat dial to a low temperature, then tap gently on the thermostat.
If
the
thermostat goes to low burn, replace the thermostat.
If
the unit continues to operate at high
burn,remove one
of
the wires from the thermostat.
If
the problem persists go
to
stop 3.b
b.
Control
Board
failure.
Disconnect power from stove.
If
there is a dead short, contact your local dealer.
Page 20
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