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• GLASS “SOOTS” UP AT A VERY FAST RATE
• FLAME IS LAZY, DARK AND HAS BLACK TIPS
• AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS
Possible Cause: Possible Remedies:
1. Stove or vent pipe is dirty, which restricts airow through
the burnpot.
Follow all cleaning procedure in the maintenance section
of the owner’s manual.
2. Vent pipe installed improperly.
Check to make sure the vent pipe has been installed
according to the criteria in the owner’s manual.
3. Air damper is set too far in (closed) for a higher setting.
Put the damper knob farther out away from the side of the
stove and try not to burn the unit again.
4. Burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
5. Air damper is broken.
Visually inspect the damper assembly. Make sure the
damper plate is attached to the damper rod. When the
damper rod is moved, the plate should move with it.
6. Blockage in air intake pipe.
Visually inspect the air intake pipe that leads into the
burnpot for foreign material.
7. Circuit board malfunction.
Time the fuel feed light at each setting (after the stove has
completed the startup cycle). Make sure the times match
the auger timing chart. If the auger motor runs constantly,
the board is bad.
8. Combustion blower is not spinning fast enough.
Test the RPM on the blower after the blades have been
cleaned. The RPM should be approximately 3000RPM.
9. Bad Pellets (Applies to “GLASS ‘SOOTS’ UP AT A VERY
FAST RATE” only.
The brand of pellets or the batch of pellets that are being
used may be of poor quality. If possible, try a different
brand of pellets. You might also want to try a brand that
is made from a different type of wood (softwood vs.
hardwood). Different woods have different characteristics
when being burned.
10. The trim setting on the low feed rate is too low. (Applies
to “GLASS ‘SOOTS’ UP AT A VERY FAST RATE” only.
Use the “Reset Trim” button to increase the low feed rate
setting. If the “1” & “3” lights are on, the stove is currently
on the lowest setting. If only the “1” light is on, the stove is in
the default (medium) setting. If the “1” & “4” lights are on,
the stove is in the high trim setting for the low feed rate. If
the stove is being burned on one of the two lower settings,
advance to the next trim setting and try burning the stove.
HIGH LIMIT SWITCH KEEPS TRIPPING
Possible Causes: Possible Remedies:
1. The convection blower is overheating and tripping the
internal temperature shutoff.
Clean any dust off the windings and fan blades. If oiling the
blower does not help, the blower may be bad
2. The stove is being left on the highest setting for
extended periods of time.
The highest level setting is designated for use over short
periods of time. Burning the stove on the highest setting for
longer that 1-2 hours could lead to potential overheating
situations.
3. Fuel other than wood pellets is being burned in the
stove
Breckwell pellet stoves are designed and tested to use
wood pellets. Check for signs of fuel other than wood
pellets. No other type of fuel have been approved for
Breckwell pellet stoves. If there are signs of other types of
fuel being used, stop using them immediately.
4. Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the high
limit switch to trip. Check to see if a surge protector is being
used on the stove. If not, recommend one to the consumer.
5. High limit switch is malfunctioning.
If the other items checked out ok, replace the high limit
switch.
Troubleshooting Guide
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