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Confidential
3.9 Document Feeding Problems
3.9.1 No feeding
3.9.2 Double feeding
User Check
• Set the document so that it contacts the rear of the tray, and check that LCD display
varies.
• Check if the number of the documents complies with the specifications in the
specification list. (35 sheets or less)
• Check if the ADF cover is closed.
Step Cause Remedy
1
Document detection actuator
catching on some position
Correct the position of the document
detection actuator.
2
ADF cover open actuator catching
on some position
Correct the position of the ADF cover
open actuator.
3
Harness connection failure of ADF
motor
Check the harness connection of the ADF
motor and reconnect it.
4
Document detection actuator or
ADF cover open sensor malfunction
Check the sensor performance following
the procedure described in "Function
code 32".
If any problem occurs, replace the
document front/ADF cover open sensor
PCB ASSY.
5 Separation roller failure Replace the separation roller ASSY.
6 ADF motor failure Replace the ADF motor.
7 Main PCB failure Replace the main PCB ASSY.
User Check
• Check whether the document does not use the paper which is thinner than the
specification.
• Fan out the documents so that they will not stick together, and then reload them in the
ADF.
Step Cause Remedy
1
Separation rubber worn out Replace the separation rubber holder
ASSY.
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