Error Message Cause Action
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
Ink Low
The ink level is low. If the sending
machine has the ability to convert it, the
colour fax will be printed at your machine
as a monochrome fax.
Prepare a new ink cartridge. You can
continue printing until the LCD displays
Replace Ink.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
Jam Front
Repeat Jam Front
The paper is jammed in the machine. Gently remove the jammed paper.
See Related Information: Paper is
Jammed in the Front of the Machine (Jam
Front).
Make sure the paper guides are set to the
correct paper size.
Jam Inside/Front
Repeat Jam
The paper is jammed in the machine. Gently remove the jammed paper.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam Inside/Front).
Make sure the paper guides are set to the
correct paper size.
Jam Rear
The paper is jammed in the machine. Gently remove the jammed paper.
See Related Information: Paper is
Jammed in the Back of the Machine (Jam
Rear).
Make sure the paper guides are set to the
correct paper size.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Low Temperature
The room temperature is too low. After warming the room, allow the
machine to warm up to room temperature.
Try again when the machine has warmed
up.
No Caller ID
There is no incoming call history. You did
not receive calls or you have not
subscribed to the Caller ID service from
your telephone company.
To use the Caller ID feature, contact your
telephone company.
See Related Information: Caller ID.
No Device
When configuring the Wi-Fi Direct
network, the Brother machine cannot find
your mobile device.
• Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have
entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
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