Brother DCP-J774DW

Error Message Cause Action
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
No File
The memory card or USB flash drive in
the media drive does not contain a .JPG
file.
Put the correct memory card or USB flash
drive into the slot again.
No Ink Cartridge
An ink cartridge is not installed correctly. Remove the new ink cartridge and re-
install it slowly and firmly until it locks into
place.
See Related Information: Replace the Ink
Cartridges.
No Paper Fed
The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then press c.
• Remove and reload the paper, and
then press c.
See Related Information: Load Paper.
(DCP-J572DW) The paper was not
inserted in the centre position of the
manual feed slot.
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Paper Fed Again
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Response/Busy
The number you dialled does not answer
or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial number
that has not been stored in the machine.
Set up the Speed Dial number.
Out of Fax Memory
The fax memory is full. Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
• Press c to select Partial Print to
copy the pages scanned so far.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Paper Size Mismatch
The paper size setting does not match the
size of paper in the tray.
-OR-
1. Check that the paper size you chose
on the machine's display matches the
size of the paper in the tray.
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