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Document is Jammed in the Top of the ADF Unit
Related Models: MFC-J491DW/MFC-J497DW/MFC-J890DW/MFC-J895DW
1. Remove any paper that is not jammed from the ADF.
2. Open the ADF cover.
3. Remove the jammed document by pulling it upwards.
4. Close the ADF cover.
5. Press Stop/Exit or .
IMPORTANT
To avoid future document jams, close the ADF cover correctly by pressing it down in the centre.
Related Information
• Document Jams
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