Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit
Document is Jammed inside the ADF Unit
Related Models: MFC-J491DW/MFC-J497DW/MFC-J890DW/MFC-J895DW
1. Remove any paper that is not jammed from the ADF.
2. Lift the document cover.
3. Pull the jammed document out to the left.
4. Close the document cover.
5. Press Stop/Exit or
.
IMPORTANT
To avoid future document jams, close the ADF cover correctly by pressing it down in the centre.
Related Information
• Document Jams
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