Brother DCP-J785DW User Manual

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Other Problems
Copying Difficulties
Difficulties Suggestions
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them.
See Related Information: Clean the Scanner.
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See Related Information: Clean the Scanner.
Copies are blank. Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
Poor copy results when using the
ADF.
(ADF models)
Try using the scanner glass.
See Related Information: Load Documents on the Scanner Glass.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan.
(Windows
®
)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14
1
, click
Desktop > Scan Settings > Select to select the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager
1
, click File > Import From Scanner and select the Brother
TWAIN driver.
You can also scan documents using the ICA Scanner Driver.
OCR does not work.
(DCP-J785DW/MFC-J985DW)
Try increasing the scanning resolution.
(Macintosh)
Make sure you downloaded and installed Presto! PageManager from
nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang2.dmg.
Poor scanning results when using
the ADF. (Vertical black lines
appear in the scanned data.)
(ADF models)
Clean the white bar and the glass strip underneath it.
See Related Information: Clean the Scanner.
Try using the scanner glass.
See Related Information: Load Documents on the Scanner Glass.
1
DCP-J785DW is not available.
PhotoCapture Center Difficulties
Difficulties
Suggestions
Removable Disk does not work
correctly.
1. Take out the memory card or USB Flash drive and put it back in again.
2. If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash drive before you continue.
3. If an error message appears when you try to eject the memory card or USB
Flash drive, it means the card is being accessed. Wait a while, and then try
again.
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Brother DCP-J785DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (color, draft quality, A4/US Letter)	23 ppm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	6 cpm
Scan to	E-mail, File, Image, USB
Scan drivers	ICA, SANE, TWAIN, WIA
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	30 bit
Output color depth	24 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	No
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Compatible memory cards	MS Duo, MS PRO, MS PRO Duo, MicroSD (TransFlash), SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	- sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	20 sheets
Maximum print size	210 x 297 mm
Duplex media weight	64 - 105 g/m²
Paper tray media types	Glossy paper, Photo paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO C-series sizes (C0...C9)	C5
Photo paper sizes (imperial)	4x6, 5x7, 8.5x11 \
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.67 \
Market positioning	Home & office
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	WPA-PSK, WPA2-PSK, WPS
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kindle Fire Printing
Standard interfaces	USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (off)	0.2 W
Power consumption (sleep)	1.3 W
Power consumption (standby)	3.5 W
Power consumption (average operating)	18 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 x64
Windows operating systems supported	Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	341 mm
Width	420 mm
Height	172 mm