Brother HE-800A - Error Code Table

6. ELECTRIC COMPONENTS AND SOFTWARE
HE-800A
148
6-9. Error code table
DANGER
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall
outlet before opening the face plate of the control box. Touching areas where high voltages are present
can result in severe injury.
If a malfunction should occur with the sewing machine, a buzzer will sound and an error code will appear in the
display window. Follow the remedy procedure to eliminate the cause of the problem.
⋅ For errors which do not require the power to be turned off (i.e. errors which can be reset), two short beeps will
sound. For error E-02, three short beeps will sound.
⋅
For errors which require the power to be turned off (i.e. errors which cannot be reset), a single long beep will
sound.
Code Cause Remedy
E-00 STOP switch was pressed.
1. Release the STOP switch.
⋅
To restart sewin
g
,
p
ress the
p
arameter DOWN ke
y
and then depress the treadle to step 2.
⋅
To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is
p
ro
p
erl
y
connected.
E-01 Upper thread breakage
1. Thread the thread, or check that the thread has been
passed through the thread guide.
⋅
To restart sewin
g
,
p
ress the
p
arameter DOWN ke
y
and then depress the treadle to step 2.
⋅
To cancel sewing, press the RESET key.
2. If an error still occurs after 1. is carried out, check that
connector P10 on the main P.C. board is
p
ro
p
erl
y
connected.
E-02 Needle up sensor is OFF.
1. Turn the
p
ulle
y
b
y
hand to set the needle to its hi
g
hest
position.
2. Check if the sewin
g
machine o
p
eration is slu
gg
ish
because of a reason such as thread tan
g
led around the
rotary hook.
3. If an error still occurs after 1. and 2. are carried out,
check that connector P3 on the main P.C. board is
properly connected.
E-05 Zigzag positioning is not carried out.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the o
p
eration of the zi
g
za
g
home
p
osition sensor
monitor lamp.
E-06 Feed positioning is not carried out.
1. Turn off the power.
2. Check that connector P11 on the main P.C. board is
properly connected.
3. Check the o
p
eration of the feed home
p
osition sensor
monitor lamp.
E-07
Work clam
p
p
ositionin
g
is not carried
out.
Turn off the power.
<If E-07 occurs other than when machine is movin
g
to the
home position or starting>
1. Check that connector P11 on the main P.C. board is
properly connected.
2. Check the o
p
eration of the work clam
p
home
p
osition
sensor monitor lamp.
<If E-07 occurs when machine is starting>
1. Check the u
pp
er thread trimmin
g
mechanism,
particularly for wear in the opening cam.
2. Apply grease to the inclined face of the opening cam.
E-08 Cutter home position sensor is off.
1. Turn off the power.
2. Check if the solenoid sto
pp
er ti
g
htenin
g
nut or the cutter
sensor mountin
g
screw is loose and if the cutter solenoid
(shaft, etc.) is damaged.
3. Check that connector P23 on the main P.C. board and
connector P13 on the sub P.C. board are
p
ro
p
erl
y
connected.
4. Check the o
p
eration of the cutter home
p
osition sensor
monitor lamp.