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What paper can I use? You can use thin paper, plain paper, bond paper, recycled paper, envelopes and
labels that are made for laser machines. (For details, see Acceptable paper and
other print media on page 17.)
You can load envelopes from the manual feed slot.
There is a paper jam. Clear the jammed paper. (See Paper Jams on page 80.)
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 17.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 17 and Basic tab in the Software User’s
Guide.)
Printouts are too light. If this problem occurs when making copies or printing received faxes, set
Toner Save mode to Off in the machine menu settings. (See Toner Save in
Chapter 1 of the Advanced User's Guide.)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide.)
Network difficulties (Network models only)
Difficulties Suggestions
Cannot print over a wired network. If you are having network problems see the Network User's Guide for more
information.
Make sure your machine is powered on and is on
-line and in Ready mode. Print
the Network Configuration list to see your current network settings. (See Reports
in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to the hub
to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable.
You can check the current wired network status from the Network control panel
menu.
Paper handling difficulties (continued)
Difficulties Suggestions