How to resolve 'SIZE MISMATCH' error on Brother HL-5380DN?
- JJonathan ValdezSep 4, 2025
If your Brother printer displays 'SIZE MISMATCH', put the same size paper in the paper tray or MP tray that is selected in the printer driver, and then press Go.
How to resolve 'SIZE MISMATCH' error on Brother HL-5380DN?
If your Brother printer displays 'SIZE MISMATCH', put the same size paper in the paper tray or MP tray that is selected in the printer driver, and then press Go.
What to do if my Brother Printer says 'NO PAPER XXX'?
If your Brother printer shows 'NO PAPER XXX', add paper to the indicated empty tray. If the problem persists, the paper pick-up roller may be stained, so clean it.
Why does my Brother HL-5380DN leave black toner marks on the page?
If you see black toner marks across the page from your Brother printer, the drum unit may be damaged. Put in a new drum unit.
Why does my Brother HL-5380DN crease paper when printing?
If you're printing on normal paper and it creases with your Brother printer, change the printer driver setting in Media Type to a thin setting.
Why doesn't my Brother Printer feed paper from the MP tray?
If your Brother printer is not feeding paper from the MP tray, fan the paper well and put it back in firmly.
How to fix 'DRUM ERROR' on Brother Printer?
If your Brother printer displays 'DRUM ERROR', clean the corona wires. If the error persists after cleaning, replace the drum unit with a new one.
How to fix JAM XXX error on Brother HL-5380DN Printer?
If your Brother printer displays 'JAM XXX', carefully remove the jammed paper from the area specified in the 'Paper jams and how to clear them' section.
What to do if a paper jam has occurred in my Brother HL-5380DN?
Clear the jammed paper.
What to do if my Brother Printer shows 'MEMORY FULL'?
If your Brother printer says 'MEMORY FULL', add more memory.
What to do if my Brother HL-5380DN Printer says 'NO TONER'?
If your Brother printer displays 'NO TONER', open the front cover, then install the toner cartridge.
Color | No |
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N-up printing | 2, 4, 9, 16, 25 |
Duplex printing | Yes |
Print technology | Laser |
Maximum resolution | 1200 x 1200 DPI |
Time to first page (black, normal) | 8.5 s |
Print speed (black, normal quality, A4/US Letter) | 30 ppm |
Duplex print speed (black, normal quality, A4/US Letter) | 6.5 ppm |
Memory slots | 1 |
Maximum internal memory | 544 MB |
Sound power level (standby) | 35 dB |
Sound pressure level (printing) | 54 dB |
Total input capacity | 250 sheets |
Total output capacity | 150 sheets |
Maximum input capacity | 800 sheets |
Multi-Purpose tray input capacity | 50 sheets |
Maximum duty cycle | - pages per month |
Page description languages | BR-Script 3, Epson FX, IBM ProPrinter, PCL 6 |
Custom media width | 76.2 - 216 mm |
Maximum print size | 216 x 356 mm |
Custom media length | 116 - 406.4 mm |
Paper tray media types | Bond paper, Plain paper, Recycled paper |
Paper tray media weight | 60 - 105 g/m² |
Non-ISO print media sizes | Letter |
ISO A-series sizes (A0...A9) | A4, A5, A6 |
ISO B-series sizes (B0...B9) | B5, B6 |
Multi-purpose tray media types | Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Transparencies |
Maximum ISO A-series paper size | A4 |
Multi-Purpose Tray media weight | 60 - 163 g/m² |
AC input voltage | 220 - 240 V |
AC input frequency | 50 - 60 Hz |
Power consumption (standby) | 75 W |
Power consumption (printing) | 675 W |
Power consumption (PowerSave) | 6 W |
Display | LCD |
Product color | Gray |
Standard interfaces | Ethernet, Parallel, USB 2.0 |
Mac operating systems supported | Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion |
Server operating systems supported | Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64 |
Windows operating systems supported | Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
Package weight | 11.980 g |
Sustainability certificates | ENERGY STAR |
Dimensions (WxDxH) | 393 x 259 x 384 mm |
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Provides essential safety instructions for using the printer.
Guidelines for placing the printer in a suitable environment.
Specifies the power requirements and recommendations for safe usage.
Details recommended environmental conditions for printer operation.
Overview of printer drivers for Windows, Macintosh, and Linux.
Guide to installing the BR-Script3 driver on Macintosh systems.
Overview of the printer's control panel components and layout.
Description of the functions of each button on the control panel.
Lists and explains messages displayed on the printer's LCD.
Instructions for printing documents secured with a password.
Step-by-step instructions for installing additional memory modules.
Guide to replacing consumables like toner and drum.
Overview of the printer's consumables: toner cartridge and drum unit.
Information about the toner cartridge and its replacement.
Explains the "TONER LOW" message and recommended action.
Detailed steps for replacing the toner cartridge.
Information about the drum unit and its replacement.
Detailed steps for replacing the drum unit.
Initial checks and steps to identify printer issues.
Lists and explains various messages displayed by the printer's LCD.
Lists and explains various error messages displayed by the printer.
Detailed instructions for clearing different types of paper jams.
Solutions for common print quality problems.
General troubleshooting steps for various printing issues.