2-108
Confidential
4.12 Troubleshooting for Scanning Image Defect
4.12.1Defect examples
Fig. 2-24
4.12.2Troubleshooting according to image defect
Light
<User Check>
• Check that the contrast setting is not too light.
• Clean the scanner glass or first side/second side scanner glass strip.
• Clean the document hold.
Step Cause Remedy
1
Incorrect white level
correction data
Execute “Acquire white level data (Function
code 55)”.
2
First or second side CIS unit
failure
Replace the first or second side CIS unit.
3 Main PCB failure Replace the main PCB ASSY.
Light
(2-108)
Faulty registration
(2-109)
Dark
(2-109)
Completely blank
(2-110)
All black
(2-110)
Vertical streaks
(2-111)
White streaks
(2-111)
Fully tinged
(2-112)
Partially shaded
(2-112)