Brother MFC 6890CDW User Manual

Troubleshooting and Routine Maintenance
159
B
Paper Jam Paper is jammed in the machine. Open the Outer Rear Cover and Inner
Rear Cover (at the back of the machine)
and remove the jammed paper. (See
Printer jam or paper jam on page 162.)
Make sure the paper length guide is
adjusted to the correct paper size. Do not
extend the paper tray when you load A5 or
smaller size paper.
Touchscreen initia
lization failed
The Touchscreen was pressed
before the power on initialization
was completed.
Make sure that nothing is touching or
resting on the Touchscreen.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, disconnect the
machine from the power for several
minutes, then reconnect it. (The machine
can be turned off for approximately
24 hours without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 160.)
Unusable Device
Disconnect device
from front connect
or & turn machine
off & then on
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
(For more information, visit us at
http://solutions.brother.com
.)
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size. 1 Make sure the machine’s Paper Size
setting matches the size of paper in the
tray. (See Paper Size and Type
on page 29.)
2 Also, check that the machine is set to
use the tray with the paper size you
want. (See Tray use in Copy mode
on page 29 and Tray use in Fax mode
on page 30.)
3 Make sure you loaded the paper in a
Portrait position, as shown in the label
on the tray.
4 (Duplex copy) After you have checked
the above settings and the paper
position, press Mono Start or
Colour Start to continue printing.
Error Message Cause Action

Brother MFC 6890CDW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	28 ppm
Digital sender	No
Number of print cartridges	4
Scan to	E-mail, FTP, USB
Duplex scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Image formats supported	BMP, PNG
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	480 pages
Modem speed	33.6 Kbit/s
Total input capacity	350 sheets
Total output capacity	50 sheets
Display diagonal	4.2 \
Market positioning	Home & office
Processor family	RISC
Sound pressure level (printing)	50 dB
Media weight (tray 1)	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Borderless printing media sizes	A3, A4, A6
Maximum ISO A-series paper size	A3
Scan speed	4.49 sec/page
Dimensions (WxDxH)	540 x 488 x 323 mm
Power requirements	AC 220 -240V, 50/60Hz
Networking features	10/100 Base-TX
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition/Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. Mac OS X 10.2 & later Linux: for CUPS printing system (x86, x64 environment) Printer & scanner driver
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS Resolver, mDNS, FTP Server, TELNET, SNMPv1, TFTP, Scanner Port, LLTD, responder, Web Services, SMTP Client, POP before SMTP, SMTP-AUTH, POP3, APOP, FTP Client, LDAP
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	6.4 W
Power consumption (PowerSave)	4.5 W
Power consumption (average operating)	29 W
Operating relative humidity (H-H)	20 - 80 %
Package weight	22100 g
Bundled software	Brother MFL-pro suite in Windows: BrotherControlCentre 3 Scansoft Paperport 11SE + OCR, Macintosh:BrotherControlCentre 2 Newsoft Presto! Page manager 7