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Brother MFC-B7715DW User Manual

Brother MFC-B7715DW
340 pages
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Confidential
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August 2017
SM-FAX186
8C5K*
Ver.4
Brother Laser MFC
SERVICE MANUAL
DCP-7090/7095D/7190DN/7195DW
DCP-B7500D/B7520DW/B7530DN/B7535DW
DCP-L2510D/L2511D/L2512D/L2530DW
DCP-L2531DW/L2532DW/L2535D/L2535DW
DCP-L2536D/L2537DW/L2550DN/L2550DW
DCP-L2551DN/L2551DW/L2552DN
HL-L2390DW/L2395DW
MFC-7390/7490D/7890DN/7895DW
MFC-B7700D/B7715DW/B7720DN
MFC-L2690DW/L2710DN/L2710DW/L2712DN
MFC-L2712DW/L2713DW/L2715D/L2715DW
MFC-L2716D/L2716DW/L2717DW
MFC-L2730DW/L2732DW/L2750DW/L2750DWXL
MFC-L2751DW/L2752DW/L2770DW/L2771DW
MODEL

Table of Contents

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Brother MFC-B7715DW Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto
Warm-up time (from sleep mode)9 s
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)34 ppm
Duplex print speed (black, normal quality, A4/US Letter)16 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Copy speed (black, normal quality, A4)34 cpm
Scan toE-mail, FTP, File, Image, OCR
Scan driversSANE, TWAIN, WIA
Grayscale levels256
Output color depth24 bit
Scan speed (black)22.5 ppm
Scan speed (color)7.5 ppm
Output grayscale depth8 bit
Maximum scan resolution19200 x 19200 DPI
FaxingMono faxing
Fax memory400 pages
Fax coding methodsJBIG
Fax transmission speed33.6 sec/page
Digital senderNo
Printing colorsBlack
Maximum duty cycle15000 pages per month
Number of PostScript fonts66
Number of print cartridges1
Page description languagesBR-Script 3, PCL 6, PDF 1.7
Paper input typePaper tray
Total input capacity250 sheets
Total output capacity120 sheets
Multi-Purpose tray input capacity1 sheets
Auto document feeder (ADF) input capacity50 sheets
Custom media width76.2 - 215.9 mm
Custom media length127 - 355.6 mm
Paper tray media typesPlain paper
Paper tray media weight60 - 163 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesExecutive, Legal, Letter
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 230 g/m²
Auto Document Feeder (ADF) media weight64 - 105 g/m²
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK, WPS
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOSnameresolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, SMTP, IPP/IPPS, FTP, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, ICMP, Web Services, SNTP
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, IPP/IPPS, SMTP, FTP, SNMPv1/v2c/v3, HTTP/ HTTPS, TFTP, ICMPv6, SNTP, Web Services
Internal memory128 MB
Sound power level (standby)30 dB
Sound pressure level (printing)49 dB
Sound pressure level (quiet mode)44 dB
Product colorGray
Market positioningHome & office
Display number of lines2 lines
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (sleep)6.2 W
Power consumption (standby)42 W
Power consumption (printing)475 W
Power consumption (average operating)- W
Energy Star Typical Electricity Consumption (TEC)1348 kWh/week
Package depth517 mm
Package width580 mm
Package height434 mm
Package weight15100 g
Quantity per pack1 pc(s)
Sustainability certificatesRoHS, ENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth398.5 mm
Width410 mm
Height318.5 mm
Weight12000 g

Summary

SAFETY INFORMATION

Definitions of Warnings, Cautions, and Notes and Memos

Explains conventions used for warnings, cautions, notes, and memos in the manual.

To use the Machine Safely

Provides essential safety instructions for operating and maintaining the machine.

Caution for Laser Product

Highlights safety precautions related to the laser unit to prevent exposure.

Additional Information

Offers extra advice regarding optical systems and handling reflective objects.

Standard Telephone and FCC Notices

Contains important telephone and FCC compliance notices for models sold in the U.S.

CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS

1. GENERAL

Provides a comparative table of model functions and specifications.

2. NETWORK CONNECTIVITY

Details network connectivity options and node types for various models.

3. SERVICE INFORMATION

Outlines machine life, part life, MTBF, MTTR, and maintenance parts life.

4. SUPPLIES

Lists consumable parts like toner cartridges and drum units with their specifications.

5. MEDIA SPECIFICATIONS

Specifies supported media types, paper input, weight, and size for ADF.

6. FAX (ONLY FOR THE MODELS WITH FAX FUNCTION)

Details fax modem speed, transmission speed, and ITU-T group information.

7. COPY

Provides specifications for copy speed and first copy out time.

8. SCANNER

Outlines scanner resolution, scanning speed, and duplex scanning capabilities.

CHAPTER 2 ERROR INDICATIONS AND TROUBLESHOOTING

1. INTRODUCTION

Introduces troubleshooting procedures and precautions for service personnel.

1.1 Precautions

Lists essential safety precautions to prevent secondary problems during troubleshooting.

1.2 Checks before Commencing Troubleshooting

Details pre-troubleshooting checks for operating environment, power supply, paper, and consumables.

2. OVERVIEW

Provides cross-section drawings and explanations of printer and scanner parts.

2.1 Cross-section Drawing

Illustrates internal components of the printer and scanner parts.

2.2 Paper Feeding

Explains paper feeding paths for printer parts (manual feed, MP) and scanner parts.

2.3 Operation of Each Part and Location of Parts

Describes the operation and location of various machine parts and sensors.

2.4 Block Diagram

Presents a block diagram illustrating the system connections of machine components.

2.5 Main Components

Shows illustrations of the machine's main components for identification.

3. ERROR INDICATIONS

Explains how the machine indicates errors and lists error codes.

3.1 Error Codes

Lists and describes various error codes that may occur during machine operation.

3.2 Error Message

Details error messages displayed on the LCD for touch panel and non-touch panel models.

3.3 Communication Errors

Lists and explains communication error codes and their causes.

4. TROUBLESHOOTING

Provides guidance on resolving common error causes and machine malfunctions.

4.1 Error Cause and Remedy

Offers step-by-step solutions for specific error codes and their causes.

4.2 Troubleshooting for Paper Feeding Problems

Addresses issues related to paper jams, feeding errors, and paper handling.

4.3 Troubleshooting for Image Defects

Helps diagnose and resolve various printing image quality issues.

4.4 Troubleshooting for Software Problems

Provides solutions for issues related to computer connectivity and software.

4.5 Troubleshooting for Network Problems

Offers solutions for network connection and access point issues.

4.6 Troubleshooting for Control Panel Problems

Addresses issues related to the LCD display, LEDs, and panel operations.

4.7 Troubleshooting for Toner Cartridge and Drum Unit Problems

Guides on resolving issues with toner cartridge and drum unit detection and replacement messages.

4.8 Troubleshooting for Fuser Unit Problems

Provides solutions for fuser unit failures.

4.9 Troubleshooting for Laser Unit Problems

Offers solutions for laser unit failures.

4.10 Troubleshooting for PCB Problems

Addresses issues related to Main PCB and memory problems.

4.11 Troubleshooting for Document Feeding Problems

Solves problems related to document feeding, jams, and size detection in the ADF.

4.12 Troubleshooting for Scanning Image Defect

Helps diagnose and resolve various scanning image quality issues.

4.13 Troubleshooting for FAX/Phone Problems

Provides solutions for FAX and phone communication errors.

4.14 Troubleshooting for Other Problems

Addresses miscellaneous problems not covered in other sections.

CHAPTER 3 DISASSEMBLY/REASSEMBLY

1. SAFETY PRECAUTIONS

Outlines safety precautions to follow during disassembly and reassembly procedures.

2. PACKING

Illustrates the packing components for the machine.

3. SCREW CATALOGUE

Lists and illustrates various screw types used in the machine.

4. SCREW TORQUE LIST

Specifies screw types, quantities, and tightening torques for assembly.

5. LUBRICATION

Details lubricating oil types and points for machine maintenance.

6. OVERVIEW OF GEARS

Provides diagrams and names of the gears used in the machine's drive system.

7. HARNESS ROUTING

Illustrates the routing and connection of various harnesses within the machine.

8. DISASSEMBLY FLOW CHART

Presents a flowchart detailing the sequence of disassembly and reassembly steps.

9. DISASSEMBLY PROCEDURE

Provides detailed step-by-step instructions for disassembling and reassembling machine components.

CHAPTER 4 ADJUSTING AND UPDATING SETTINGS AS REQUIRED AFTER PARTS REPLACEMENT

1. IF YOU REPLACE THE MAIN PCB ASSY

Outlines procedures for installing firmware, initializing EEPROM, and setting values after replacing the main PCB.

2. IF YOU REPLACE THE LOW-VOLTAGE POWER SUPPLY PCB ASSY

Describes steps for resetting the irregular power supply detection counter after replacing the low-voltage power supply PCB.

3. IF YOU REPLACE THE LASER UNIT

Details the procedure for entering adjusted values for the laser unit after replacement.

4. IF YOU REPLACE THE PANEL UNIT OR PANEL CONTROL PCB

Covers adjusting the touch panel and checking LCD operation after replacing panel components.

5. IF YOU REPLACE THE ADF UNIT, FIRST SIDE CIS UNIT, SECOND SIDE CIS UNIT OR DOCUMENT SCANNER UNIT

Explains acquiring white level data and performing scanning checks after replacing scanner components.

CHAPTER 5 SERVICE FUNCTIONS

1. FUNCTION CODE

Introduces the concept of function codes for accessing service functions.

1.1 How to Enter Maintenance Mode

Provides methods for entering maintenance mode for service personnel and end users.

1.2 List of Maintenance Mode Functions

Lists all available maintenance mode functions with their corresponding codes and refer pages.

1.3 Details of Maintenance Mode Functions

Describes the purpose and procedures for various maintenance mode functions.

CHAPTER 6 WIRING DIAGRAM

1. WIRING DIAGRAM

Presents the machine's wiring diagram illustrating component connections.

CHAPTER 7 PERIODICAL MAINTENANCE

1. PERIODICAL REPLACEMENT PARTS

States that there are no parts that require periodical replacement.

APPENDIX 1 SERIAL NUMBERING SYSTEM

Serial number labels on the printer

Explains the format and location of serial number labels on the printer.

APPENDIX 2 DELETING USER SETTING INFORMATION

APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER

Windows 7/Windows 8/Windows 8.1/Windows 10

Details the procedure for installing the maintenance printer driver on Windows operating systems.

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