Brother MFC-B7715DW User Manual

2-106
Confidential
4.11.3Document jam
 Paper jam in the ADF cover
<User Check>
• Check that the thickness of the document is 64 to 105 g/m
2
.
• Check that the paper used for the document is not shorter than 147.3 mm.
• Check that the ADF cover is closed correctly.
• Check that the number of paper set has not exceeded the upper limit in the document tray.
 Paper jam in the ADF
<User Check>
• Check that the thickness of the document is 64 to 105 g/m
2
.
• Check whether the document is smaller or larger than the specifications.
• Check whether the document is wet or wrinkled.
• Check that the document guide is adjusted to suit the document size.
Step Cause Remedy
1
Foreign object inside the area
around ADF cover
Remove the foreign object.
2
Document pinch roller 1
coming off
Reattach the document pinch roller 1.
3 Damaged ADF drive gear Replace the ADF unit.
4 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Foreign object inside the ADF Remove the foreign object.
2
Document scanning position
actuator coming off
Reattach the document scanning position
actuator.
3
Document pinch roller 2
coming off
Reattach the document pinch roller 2.
4
Connection failure of the
document scanning position
sensor harness
Check the connection of the document
scanning position sensor harness, and
reconnect it if necessary.
5
Second side document hold
coming off
Reattach the second side document hold.
6
First side document hold
coming off
Reattach the first side document hold.
7
Fed at an angle and jammed
due to abrasion of document
separate roller
Replace the document separate roller ASSY.
8
Document scanning position
sensor failure
Replace the ADF unit.
9 Main PCB failure Replace the main PCB ASSY.

Brother MFC-B7715DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	34 cpm
Scan to	E-mail, FTP, File, Image, OCR
Scan drivers	SANE, TWAIN, WIA
Grayscale levels	256
Output color depth	24 bit
Scan speed (black)	22.5 ppm
Scan speed (color)	7.5 ppm
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Faxing	Mono faxing
Fax memory	400 pages
Fax coding methods	JBIG
Fax transmission speed	33.6 sec/page
Digital sender	No
Printing colors	Black
Maximum duty cycle	15000 pages per month
Number of PostScript fonts	66
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Executive, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Auto Document Feeder (ADF) media weight	64 - 105 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOSnameresolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, SMTP, IPP/IPPS, FTP, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, ICMP, Web Services, SNTP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, IPP/IPPS, SMTP, FTP, SNMPv1/v2c/v3, HTTP/ HTTPS, TFTP, ICMPv6, SNTP, Web Services
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	49 dB
Sound pressure level (quiet mode)	44 dB
Product color	Gray
Market positioning	Home & office
Display number of lines	2 lines
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (sleep)	6.2 W
Power consumption (standby)	42 W
Power consumption (printing)	475 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	1348 kWh/week
Package depth	517 mm
Package width	580 mm
Package height	434 mm
Package weight	15100 g
Quantity per pack	1 pc(s)
Sustainability certificates	RoHS, ENERGY STAR

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	318.5 mm
Weight	12000 g