Brother MFC-B7715DW User Manual

2-82
Confidential
 Paper jam at the eject section
<User Check>
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in each paper tray.
• Check that the thickness of the paper is 60 to 163 g/m
2
for the paper tray,
and 60 to 230 g/m
2
for the MP tray.
• Flip through the paper and reset it in the paper tray.
 Paper jam at the duplex tray
<User Check>
• Flip over the paper in each paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105 g/m
2
for the duplex tray.
• Flip through the paper and reset it in the paper tray.
• Use paper specified by the manufacturer.
• Check that the paper size is matched to the setting for the duplex printer.
Step Cause Remedy
1
Foreign object in the rear of the
machine
Remove the foreign object.
2 Eject actuator coming off Reattach the eject actuator.
3
Connection failure of the eject
sensor harness
Reconnect the eject sensor harness.
4 Fuser cover attachment failure Reattach the fuser cover.
5 Eject sensor failure Replace the eject sensor PCB ASSY.
6 Paper feed motor failure Replace the paper feed motor.
7
Damaged gears in the paper
feed drive system
Replace the frame L unit.
8 Damaged fuser unit Replace the fuser unit.
9 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Foreign object in the duplex
paper feeding system
Remove the foreign object.
2 Fuser cover attachment failure Reattach the fuser cover.
3 Back cover failure Replace the back cover.
4 Duplex tray failure Replace the duplex tray.
5 Main PCB failure Replace the main PCB ASSY.

Brother MFC-B7715DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	34 cpm
Scan to	E-mail, FTP, File, Image, OCR
Scan drivers	SANE, TWAIN, WIA
Grayscale levels	256
Output color depth	24 bit
Scan speed (black)	22.5 ppm
Scan speed (color)	7.5 ppm
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Faxing	Mono faxing
Fax memory	400 pages
Fax coding methods	JBIG
Fax transmission speed	33.6 sec/page
Digital sender	No
Printing colors	Black
Maximum duty cycle	15000 pages per month
Number of PostScript fonts	66
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Executive, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Auto Document Feeder (ADF) media weight	64 - 105 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOSnameresolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, SMTP, IPP/IPPS, FTP, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, ICMP, Web Services, SNTP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, CustomRaw Port/Port9100, IPP/IPPS, SMTP, FTP, SNMPv1/v2c/v3, HTTP/ HTTPS, TFTP, ICMPv6, SNTP, Web Services
Internal memory	128 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	49 dB
Sound pressure level (quiet mode)	44 dB
Product color	Gray
Market positioning	Home & office
Display number of lines	2 lines
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (sleep)	6.2 W
Power consumption (standby)	42 W
Power consumption (printing)	475 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	1348 kWh/week
Package depth	517 mm
Package width	580 mm
Package height	434 mm
Package weight	15100 g
Quantity per pack	1 pc(s)
Sustainability certificates	RoHS, ENERGY STAR

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	318.5 mm
Weight	12000 g