Error Message Cause Action
Repetitive No Paper
Fed
• Refill the paper tray, and then follow
the LCD instructions.
• Remove and reload the paper, and
then follow the LCD instructions.
See Related Information: Load Paper.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Replace Ink
One or more of the ink cartridges have
reached the end of their lives. The
machine will stop all print operations.
While memory is available, black and
white faxes will be stored in the memory.
If the sending machine has the ability to
convert it, the color fax will be stored in
the memory as a black and white fax.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
You can still scan even if the ink is low or
needs to be replaced.
The maximum number of
devices are already
connected using Wi-Fi
Direct.
The maximum number of mobile devices
are already connected to the Wi-Fi Direct
network when the Brother machine is the
Group Owner.
After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
See Related Information: Print the
Network Configuration Report.
Touchscreen Init.
Failed
The touchscreen was pressed before the
power on initialization was completed.
Make sure nothing is touching or resting
on the touchscreen, especially when
plugging the machine in.
Debris may be stuck between the lower
part of the touchscreen and its frame.
Insert a piece of stiff paper between the
lower part of the touchscreen and its
frame and slide it back and forth to push
out the debris.
Tray Settings
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Setting.
Wrong Ink Cartridge
The ink cartridge model number is not
compatible with your machine.
Verify whether the cartridge model
number will work with your machine.
Wrong Ink Color
An ink cartridge has been installed in the
wrong position.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their correct
positions.
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• Error Messages When Using the Brother Web Connect Feature
Related Topics:
• Touchscreen LCD Overview
• Print the Network Configuration Report
• Replace the Ink Cartridges
• Change the Check Paper Setting
• Telephone Line Interference/VoIP
• Load Documents in the Automatic Document Feeder (ADF)
343
To Next Page
Loading...
