Error Message Cause Action
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Response/Busy
The number you dialled does not answer
or is busy.
Verify the number and try again.
Out of Fax Memory
The fax memory is full. Do one of the following:
• Clear the data from the memory. To
gain extra memory, you can turn off
Memory Receive.
See Related Information: Turn Off
Memory Receive.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press or Quit or Close and wait
until the other operations that are in
progress finish, and then try again.
• Press Send Now to send the pages
scanned so far.
• Press Partial Print to copy the
pages scanned so far.
• Clear the data in the memory. To gain
extra memory, you can turn Memory
Receive off.
See Related Information: Turn Off
Memory Receive.
• Print the faxes stored in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Paper Size Mismatch
Paper Size Mismatch
[Tray #1]
Paper Size Mismatch
[MP Tray]
Paper Size Mismatch
[Tray #2]
The paper size setting does not match the
size of paper in the tray.
-OR-
The paper orientation is not proper for the
paper size.
-OR-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1. Check that the paper size you selected
on the machine's display matches the
size of the paper in the tray.
See Related Information: Change the
Paper Size and Paper Type.
2. Make sure you loaded the paper in the
proper orientation and set the paper
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper orientation, follow the
LCD instructions.
If printing from your computer, make sure
the paper size you selected in the printer
driver matches the size of paper in the
tray.
See Related Information: Print Settings
(Windows) or Print Options (Mac).
Paper Tray #1 not
detected
Paper Tray #2 not
detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
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