Brother MFC-J265W Basic User's Guide

Troubleshooting
65
B
No Paper Fed The machine is out of paper or
paper is not correctly loaded in the
paper tray.
Do one of the following:
 Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
 Remove the paper and load it again
and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 9.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 68.
The Jam Clear Cover is not
closed correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 68.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 44.)
Out of Memory The machine's memory is full. When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card you are using
does not have enough free space
to scan the documents.
Delete unused files from your memory card
to make some free space and then try
again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
the machine) and remove the jammed
paper. (See Printer jam or paper jam
on page 68.)
Make sure the paper length guide is
adjusted to the correct paper size. Do not
extend the paper tray when you load A5 or
smaller size paper.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper
clip or ripped paper is in the
machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 66 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and reconnect it.
Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 15.)
Error Message Cause Action

Brother MFC-J265W Specifications

General

Duplex printing	No
Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Scan to	E-mail, File, Image
Grayscale levels	256
Maximum scan area	A4 (210 x 297) mm
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Error Correction Mode (ECM)	Yes
Total input capacity	100 sheets
Total output capacity	50 sheets
Total number of input trays	1
Display	LCD
Product color	Black
Display diagonal	1.9 \
Market positioning	Home & office
Internal memory	32 MB
Sound pressure level (printing)	50 dB
Maximum print size	210 x 297 mm
Paper tray media types	Envelopes, Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), index card, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Photo paper sizes (imperial)	4x6, 10x15 \
Maximum ISO A-series paper size	A4
Wi-Fi standards	802.11b, 802.11g
Security algorithms	128-bit WEP, 64-bit WEP, WPA-TKIP, WPA2-PSK
Mobile printing technologies	-
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (off)	0.65 W
Power consumption (standby)	4 W
Power consumption (average operating)	19.5 W
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Maximum duty cycle	- pages per month
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR
Package depth	226 mm
Package width	464.8 mm
Package height	459.7 mm
Package weight	8890 g
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	368 mm
Width	390 mm
Height	150 mm