Brother MFC-J410 Basic User's Guide

Troubleshooting
63
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 48.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 54.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 48.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Brother MFC-XXXXX (where XXXXX is your model name), and make sure that
Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
Poor print quality. Check the print quality. (See Checking the print quality on page 52.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software
User’s Guide and Paper Type on page 15.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not
recommend the use of cartridges other than genuine Brother Original cartridges
or the refilling of used cartridges with ink from other sources.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 16.)
The recommended environment for your machine is between 20 C to 33 C.

Brother MFC-J410 Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Grayscale levels	256
Image formats supported	BMP, JPG, PNG, TIF
Copier resize	- %
PC free copying	Yes
Maximum copy resolution	1200 x 1200 DPI
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Total input capacity	100 sheets
Total output capacity	50 sheets
Total number of input trays	1
Card reader integrated	No
Sound pressure level (printing)	50 dB
Display	LCD
Display diagonal	1.9 \
Market positioning	Home & office
Maximum print size	216 x 297 mm
Paper tray media types	Envelopes, Glossy paper, Photo paper, Plain paper, Transparencies
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Dimensions (WxDxH)	390 x 375 x 180 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print
Compatible operating systems	Windows 2000/XP/Vista/7 Mac OS
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (standby)	0.65 W
Power consumption (average operating)	19.5 W
Package weight	10900 g