Error Message Cause Action
No Ink Cartridge
An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it
slowly and firmly until it locks into place.
See Related Information: Replace the Ink
Cartridges.
No Paper Fed
No Paper Fed [Tray 1]
No Paper Fed [Tray 2]
The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then follow
the LCD instructions.
• Remove and reload the paper, and
then follow the LCD instructions.
See Related Information: Load Paper.
The paper was not inserted in the center
position of the manual feed slot.
Remove the paper and reinsert it in the
center of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers for Paper Tray #1 or
Clean the Paper Pick-up Rollers for Paper
Tray #2.
No Response
Please disconnect USB
device.
The connected USB device is
unresponsive.
Unplug the device from the USB direct
interface.
No Response/Busy
The number you dialed does not answer
or is busy.
Verify the number and try again.
Out of Fax Memory
The fax memory is full. Do one of the following:
• Clear the data from the memory. To
gain extra memory, you can turn off
Memory Receive.
See Related Information: Turn Off
Memory Receive.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress:
• Press or Quit and wait until the
other operations that are in progress
finish, and then try again.
• Press Partial Print to copy the
pages scanned so far.
• Clear the data stored in the memory.
To gain extra memory, you can turn off
Memory Receive.
See Related Information: Turn Off
Memory Receive.
• Print the faxes stored in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
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