Brother MFC-J491DW - Introduction to Your Brother Machine

Brother iPrint&Scan for Windows
®
and Mac.................................................................................. 436
Brother iPrint&Scan Overview.................................................................................................................... 437
Troubleshooting ................................................................................................................................ 438
Error and Maintenance Messages ............................................................................................................. 439
Transfer Your Faxes or Fax Journal Report ..................................................................................... 453
Error Messages When Using the Brother Web Connect Feature..................................................... 458
Document Jams ......................................................................................................................................... 460
Document is Jammed in the Top of the ADF Unit ............................................................................ 461
Document is Jammed inside the ADF Unit....................................................................................... 462
Remove Paper Scraps Jammed in the ADF .................................................................................... 463
Printer Jam or Paper Jam .......................................................................................................................... 464
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 465
Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 470
Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 473
If You Are Having Difficulty with Your Machine .......................................................................................... 476
Paper Handling and Printing Problems ............................................................................................ 477
Telephone and Fax Problems........................................................................................................... 483
Other Problems ................................................................................................................................ 489
Network Problems ............................................................................................................................ 491
Google Cloud Print Problems........................................................................................................... 501
AirPrint Problems ............................................................................................................................. 502
Check the Machine Information ................................................................................................................. 503
Reset Your Brother Machine ...................................................................................................................... 504
Reset Functions Overview ............................................................................................................... 505
Routine Maintenance ........................................................................................................................ 506
Replace the Ink Cartridges......................................................................................................................... 507
Clean Your Brother Machine ...................................................................................................................... 510
Clean the Scanner............................................................................................................................ 511
Clean the Print Head from Your Brother Machine ............................................................................ 513
Clean the Print Head from Your Computer (Windows
®
)................................................................... 515
Clean the Print Head from Your Computer (Mac)............................................................................. 517
Clean the Machine's LCD................................................................................................................. 518
Clean the Outside of the Machine .................................................................................................... 519
Clean the Machine's Printer Platen .................................................................................................. 520
Clean the Paper Feed Rollers .......................................................................................................... 521
Clean the Base Pad ......................................................................................................................... 523
Clean the Paper Pick-up Rollers ...................................................................................................... 524
Check Your Brother Machine ..................................................................................................................... 525
Check the Print Quality..................................................................................................................... 526
Check the Print Alignment from Your Brother Machine .................................................................... 529
Check the Ink Volume ...................................................................................................................... 531
Monitor Machine Status from Your Computer (Windows
®
) .............................................................. 533
Monitor Machine Status from Your Computer (Mac) ........................................................................ 538
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 540
Change the Print Setting Options When Having Printing Problems........................................................... 541
Pack and Ship Your Brother Machine ........................................................................................................ 543
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