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Failed to detect the
original
(MFC-J870DW)
The machine failed to detect the
original (disc or photo) when
scanning.
Do one of the following:
Remove any dirt from the scanner
glass.
Before scanning, choose the type
of the document (disc or paper).
While scanning, close the
scanner cover.
Place only one sheet on the
scanner glass.
Make sure the document is
placed correctly on the scanner
glass.
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature. Try again later.
Hub is Unusable. A hub or USB Flash drive with hub
has been connected to the USB direct
interface.
Hubs, including a USB Flash drive
that have a hub built in, are not
supported. Unplug the device from
the USB direct interface.
Image Too Long
(MFC-J870DW)
The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small
(MFC-J870DW)
The size of your photo is too small to
trim.
Choose a larger image.
Error Message Cause Action
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