What to do if my Brother MFC-J6520DW All in One Printer cannot detect the new ink cartridge?
- Ddavid28Sep 23, 2025
If your Brother All in One Printer doesn't detect the new ink cartridge, it might be due to a couple of reasons: * You may have installed the new ink cartridge too quickly. Remove the new ink cartridge and reinstall it slowly and firmly until it latches. * If you are not using a Genuine Brother Innobella™ ink cartridge, the machine might not detect it. Try using a new Genuine Brother Innobella™ Ink Cartridge. If the error persists, contact Brother Customer Service.