Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. See the instructions in the following table.
3. If you cannot resolve the error, see the
Online User's Guide: Error and
Maintenance Messages or see: FAQs &
Troubleshooting on the Brother Solutions
Center at
support.brother.com.
Error and Maintenance Messages
(MFC-L6900DW)
If the LCD displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC logo on your Brother machine to access the Brother Solutions Center and
browse the latest FAQs from your device. (Your mobile telephone provider's message and
data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set
to On.
The most common error and maintenance messages are shown in the table.
Error Message Cause Action
2-sided Disabled
The back cover of the
machine is not closed
completely.
Close the back cover of the machine
until it locks in the closed position.
The 2-sided tray is not
installed completely.
Install the 2-sided tray firmly in the
machine.
Cartridge Error
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum
unit assembly. Take out the toner
cartridge, and put it back in the drum
unit again. Reinstall the toner cartridge
and drum unit assembly in the machine.
If the problem continues, contact Brother
Customer Service or your local Brother
dealer.
Cover is Open
The front cover is not
completely closed.
Open and then firmly close the front
cover of the machine.
A
Troubleshooting
41
To Next Page
Loading...
Need help?
General
