Confidential
2-81
4.7.3 Document jam
■ Document jam in adjacent area of ADF cover or in paper ejector part
< User Check >
- Check that document is loaded correctly in the document tray.
- Adjust the document guide to match the document size.
- Check that the document shorter than the specified size is not loaded.
- Check that thickness of the document is 64 to 90 g/m
2
.
- Check that the number of documents loaded in the document tray is within specified 
volume.
- Close the ADF cover securely.
Step
Cause Solution
1 Foreign materials in adjacent 
area of ADF cover
Remove foreign materials.
2 ADF cover sensor harness 
connection failure
Reconnect the ADF cover sensor harness.
3 ADF cover ASSY not mounted 
in place
Set the ADF cover ASSY into place.
4 Lower doc chute ASSY not 
mounted in place
Set the lower doc chute ASSY into place.
5 ADF separation pad holder 
ASSY not mounted in place
Set the ADF separation pad holder ASSY into 
place.
6 ADF separation pad spring not 
mounted in place
Set the ADF separation pad spring into place.
7 Document scanning position 
actuator not mounted in place
Set the document scanning position actuator          
into place.
8 ADF cover ASSY damaged, 
broken
Replace the ADF cover ASSY.
9 ADF separation pad holder 
ASSY defective
Replace the ADF separation pad holder ASSY.
10 Lower doc chute ASSY 
damaged, broken
ADF separation pad spring 
defective
Ejection film damaged, broken
Replace the ADF unit.
11 Main PCB defective Replace the main PCB.