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Brother MFC-T4500DW Service Manual

Brother MFC-T4500DW
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Confidential
2-1
CHAPTER 2 TROUBLESHOOTING
1 INTRODUCTION
This section gives the service personnel some of the troubleshooting procedures to be
followed if an error or malfunction occurs with the machine. It is impossible to anticipate
all of the possible problems which may occur in future and determine the
troubleshooting procedures, so this section covers some sample problems. However,
those samples will help service personnel pinpoint and repair other defective elements
if he/she analyzes and examines them well.
1.1 Precautions
For precautions in a check based on troubleshooting, see "Precautions for
Troubleshooting and/or Disassembly/Assembly". (Refer to page: x)
1.2 Initial Check
Prior to proceeding to the troubleshooting procedures, make the following initial
checks:
Environmental conditions
(1) The machine is placed on a flat, firm surface.
(2) The machine is used in clean environment with temperature (10 to 35 degree-C)
and humidity (20 to 80 %.)
(3) The machine is not exposed to direct sunlight, excessive heat, moisture, or dust.
(4) The machine is transported in level.
Power requirements
(1) The power requirements described in label of the machine is supplied. Its variation
is within +/-10% of the rated voltage.
(2) All cables and harnesses are firmly connected.
(3) The fuses are not blown.
Recording paper
(1) A recommended type of paper is being used (refer to Chapter 1, Section 10 "PAPER")
(2) The recording paper is not dampened.
Consumable Parts
(1) Ink cartridge (4 colors) is correctly set, or ink is properly refilled.
Head/carriage unit
(1) Repeat purge action (maintenance code 76) for a couple of times. (Refer to
Chapter 5, Section 1.3.28 "Purge Operation (Maintenance mode 76)".)
Others
(1) Low temperature
Motor may not run correctly due to excessive load for each drive in low
temperature environment. Warm the room temperature in such case.

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Brother MFC-T4500DW Specifications

General IconGeneral
Copier resize25 - 400 %
N-in-1 copy functionYes
Maximum copy resolution600 x 600 DPI
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Copy speed (black, normal quality, A3)15 cpm
Copy speed (color, normal quality, A3)11 cpm
FaxingMono faxing
Fax memory180 pages
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Fax speed dialing (max numbers)2
Standard interfacesEthernet, USB, Wireless LAN
Scan toE-mail, FTP, File, HTTP, Image, OCR, USB
Scanner typeFlatbed scanner
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 2400 DPI
DisplayTFT
Product colorBlack
Display diagonal2.7 \
Market positioningHome & office
Print technologyInkjet
Maximum resolution1200 x 4800 DPI
Print speed (black, normal quality, A3)22 ppm
Print speed (color, normal quality, A3)20 ppm
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithmsSMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, LDAP, HTTP Server
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, CIFS Client, SNTP Client, LDAP, ICMPv6, HTTP Server
Printer managementBRAdmin Light
Internal memory128 MB
Card reader integratedNo
Sound pressure level (printing)50 dB
Power consumption (off)0.04 W
Power consumption (ready)6 W
Power consumption (sleep)1.5 W
Power consumption (copying)28 W
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Mac operating systems supportedMac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Envelopes sizesCom-10, DL, Monarch
Photo paper sizes9x13 cm
Non-ISO print media sizesFolio (media size), Index card, Legal (media size)
ISO A-series sizes (A0...A9)A3, A5
ISO C-series sizes (C0...C9)C5
JIS B-series sizes (B0...B9)B5, B6
Photo paper sizes (imperial)3.5x5, 4x6, 5x7 \
Maximum ISO A-series paper sizeA3
Paper input typePaper tray
Total output capacity250 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Weight and Dimensions IconWeight and Dimensions
Depth477 mm
Width575 mm
Height310 mm

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