Confidential
2-84
4.8 Scanned-image Problems
4.8.1 Defective images
Fig. 2-12
4.8.2 Troubleshooting from image defect
■ Light
Light Scanning position failure Dark Completely blank
Horizontal streaks
White horizontal 
streaks
Colored over the whole page
Entire image is 
distorted or 
deformed
Image is stretched All black
Shadows when 
scanning by 
document scanner
< User Check >
- Check if the contrast is set to "Light."
- Clean document cover glass or ADF glass.
- Clean the document pressure bar.
Step Cause Solution
1 White level correction data 
failure
Carry out maintenance 55.
2 First side or second side CIS 
unit defective
Replace the first side or second side CIS unit.
3 Main PCB defective Replace the main PCB.