Confidential
2-86
■ Completely blank
■ Horizontal streaks
< User Check >
- Check that documents are not reversed.
- Check that they are set in the ADF unit securely.
Step Cause Solution
1 White level correction data 
failure
Carry out maintenance 55.
2 First side or second side CIS 
flat cable connection failure
Reconnect the first side or second side CIS flat 
cable.
3 First side or second side CIS 
flat cable defective
Replace the first side or second side CIS flat 
cable.
4 First side or second side CIS 
unit defective
Replace the first side or second side CIS unit.
5 Main PCB defective Replace the main PCB.
 
< User Check >
-
Clean the document cover glass or second 
side CIS glass.
-
Clean the document pressure bar.
Step Cause Solution
1 Foreign materials on CIS lens Remove foreign materials.
2 First side or second side CIS 
unit defective
Replace the first side or second side CIS unit.
3 White reference film of 
document pressure bar of ADF 
cover damaged, broken (in the 
case of problem in second 
side)
Replace the ADF unit.
4 White reference film of 
document scanner unit 
damaged, broken (in the case 
of problem in first side)
Replace the document scanner unit.