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Brother MFC-T4500DW Service Manual

Brother MFC-T4500DW
402 pages
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Confidential
2.2 Document Feeding Path/Recording Paper Feeding Path .....................................2-5
2.2.1 Document Feeding Path ...............................................................................2-5
2.2.2 Recording Paper Feeding Path.....................................................................2-5
2.3 Parts Names and Functions..................................................................................2-6
2.4 Block Diagram.......................................................................................................2-8
2.5 Components..........................................................................................................2-9
3 ERROR INDICATION...................................................................................................2-10
3.1 Error Code...........................................................................................................2-10
3.2 Error Messages ..................................................................................................2-17
3.3 Communications Error ........................................................................................2-21
4 TROUBLESHOOTING .................................................................................................2-25
4.1 Error Cause and Solutions ..................................................................................2-25
4.2 Recording Paper Feeding Problems ...................................................................2-57
4.2.1 Paper is not fed from paper tray..................................................................2-57
4.2.2 Paper is not fed from manual feed slot .......................................................2-59
4.2.3 Paper is not fed from MP tray .....................................................................2-59
4.2.4 Two or more sheets of paper are fed from the paper tray...........................2-60
4.2.5 Two or more sheets of paper are fed from the MP tray. .............................2-60
4.2.6 Paper feeding at an angle...........................................................................2-61
4.2.7 Recording paper jam...................................................................................2-61
4.2.8 Prints only single side of the paper when duplex-printing...........................2-65
4.2.9 “No Paper Fed” is displayed........................................................................2-65
4.3 Print-image Problems..........................................................................................2-66
4.3.1 Defective images.........................................................................................2-66
4.3.2 Print-image problems..................................................................................2-67
4.4 Software-related Problems..................................................................................2-77
4.4.1 Cannot print data.........................................................................................2-77
4.5 Network Problems...............................................................................................2-77
4.5.1 Cannot make a print through network connection.......................................2-77
4.6 Control Panel Problems.......................................................................................2-78
4.6.1 No display on LCD/Incorrect display on LCD..............................................2-78
4.6.2 No display on LED ......................................................................................2-78
4.6.3 The control panel does not work.................................................................2-78
4.6.4 Touch panel inoperative..............................................................................2-79
4.7 Document Feeding Problems..............................................................................2-80
4.7.1 Document can not be fed............................................................................2-80
4.7.2 Document double feeding ...........................................................................2-80
4.7.3 Document jam.............................................................................................2-81

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Brother MFC-T4500DW Specifications

General IconGeneral
Copier resize25 - 400 %
N-in-1 copy functionYes
Maximum copy resolution600 x 600 DPI
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Copy speed (black, normal quality, A3)15 cpm
Copy speed (color, normal quality, A3)11 cpm
FaxingMono faxing
Fax memory180 pages
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Fax speed dialing (max numbers)2
Standard interfacesEthernet, USB, Wireless LAN
Scan toE-mail, FTP, File, HTTP, Image, OCR, USB
Scanner typeFlatbed scanner
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 2400 DPI
DisplayTFT
Product colorBlack
Display diagonal2.7 \
Market positioningHome & office
Print technologyInkjet
Maximum resolution1200 x 4800 DPI
Print speed (black, normal quality, A3)22 ppm
Print speed (color, normal quality, A3)20 ppm
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithmsSMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, LDAP, HTTP Server
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, CIFS Client, SNTP Client, LDAP, ICMPv6, HTTP Server
Printer managementBRAdmin Light
Internal memory128 MB
Card reader integratedNo
Sound pressure level (printing)50 dB
Power consumption (off)0.04 W
Power consumption (ready)6 W
Power consumption (sleep)1.5 W
Power consumption (copying)28 W
Power consumption (average operating)- W
Sustainability certificatesENERGY STAR
Mac operating systems supportedMac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Envelopes sizesCom-10, DL, Monarch
Photo paper sizes9x13 cm
Non-ISO print media sizesFolio (media size), Index card, Legal (media size)
ISO A-series sizes (A0...A9)A3, A5
ISO C-series sizes (C0...C9)C5
JIS B-series sizes (B0...B9)B5, B6
Photo paper sizes (imperial)3.5x5, 4x6, 5x7 \
Maximum ISO A-series paper sizeA3
Paper input typePaper tray
Total output capacity250 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Weight and Dimensions IconWeight and Dimensions
Depth477 mm
Width575 mm
Height310 mm

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