Brother MFC-T800W - Document Jam

2-67
Confidential
4.7.3 Document jam
■ Document jam near the ADF slot
<User Check>
- Check if the document is loaded correctly all the way inside the ADF document support.
- Adjust the document guide to match the document size.
- Check if the document loaded is smaller than the specified size.
- Check if the document loaded is not thicker than the specified thickness.
- Check if there is no curling or bending in the document.
- Check if the amount of document inside the ADF document support is not fewer than the
specified amount.
Step Cause Solution
1 Foreign materials near the
ADF slot
Remove foreign materials.
2 Upper document chute not
properly attached
Reattach the Upper document chute.
3 ADF separation pad holder
ASSY not properly attached
Reattach the ADF separation pad holder ASSY.
4 Document detection actuator
out of place
Set the Document detection actuator into place.
5 Document detection sensor
defective
Replace the Document detection sensor PCB
ASSY.
6 ADF separation pad holder
ASSY defective
Replace the ADF separation pad holder ASSY.
7 ADF drive unit defective Replace the ADF drive unit.
8 Main PCB defective Replace the Main PCB ASSY.