Brother P-TOUCH CUBE PT-P300BT - Troubleshooting (cont); Printing and Tape Feeding Errors; Mobile Printing and Label Formatting; Tape and Cutter Issues

Troubleshooting (cont)
Problem Solution
0\PDFKLQHSRZHUVRIIZKHQ,
try to print.
 7KHEDWWHULHVPD\EHZHDN5HSODFHWKHP
 &KHFNWKDWWKHEDWWHULHVDUHFRUUHFWO\LQVHUWHG)RU
instructions, see 2. Install Batteries or Connect the AC
Adapter section in this guide.
 <RXDUHXVLQJDQLQFRPSDWLEOHDGDSWRU8VHRQO\WKH
recommended adapter: the AD-24ESA/AD-24ESAW/
AD-24ESA-01/AD-24ESAW-01.
The tape does not feed
correctly, or the tape gets stuck
inside the machine.
 &KHFNWKDWWKHHQGRIWKHWDSHIHHGVXQGHUWKHWDSHJXLGHV
 <RXPD\KDYHWULHGWRXVe the Cutter while printing.
Do not try to cut a label while it is printing.
The tape stops halfway.
7KHWDSHLVQRWIXOO\HMHFWHG
<RXUPDFKLQHPD\EHFRQILJXUHGQRWWRFXWWKHODVWODEHO
Press the Power Button twice quickly to feed the tape, and
WKHQSUHVVWKH7DSH&XWWHU/HYHUWRFXWWKHWDSH<RXFDQ
also use your app to configure the machine to always cut
the last label.
I cannot print from my mobile
device.
Check that your machine and your mobile device are
connected via Bluetooth. See 6. Pair the Label Printer
with Your Mobile Device section in this guide.
 &KHFNWKDWWKHODEHOSULQWHULVVHOHFWHGLQWKH3WRXFKDSS
 &KHFNWKDWWKHODEHOSULQWHULVnot paired with another device.
 0DNHVXUHWKHODEHOSULQWHUDQG\RXUPRELOHGHYLFHDUHFORVH
enough to communicate.
$EODQNVSDFHDSSUR[PP
is added to the left margin of
each label.
To prevent a blank space from being added on the second
and subsequent labels, use the following cut option settings:
P-touch Design&Print
- Cut the last label: OFF
- Special Tape: OFF
iPrint&Label
- Chain Printing: ON
<RXPXVWHMHFWDQGFXWWKHODVWODEHOPDQXDOO\3UHVVWKH
Power Button twice to feed the tape, and then press the
Tape Cutter Lever to cut the tape.
The ink ribbon has separated
from the ink roller.
If the ink ribbon is broken, replace the tape cassette.
If not, leave the tape
uncut and remove the
tape cassette, then wind
the loose ink ribbon back
onto the spool.
7KHODEHOLVGLIILFXOWWRFXW 5RWDWHWKH&XWWer Board. For a description of how to do so,
see the Accessories section in this guide.
Spool