What to do if Brother PJ-722 Printer is placed too far from my mobile device?
If your Brother printer is placed too far from your mobile device, move your printer within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi network settings.
What to do if I am using security software with Brother PJ-722 Printer?
If you are using security software with your Brother printer, confirm your settings in the installation dialog box. Allow access when the security software alert message appears during the printer installation.
What to do if Brother PJ-722 Printer printed page contains incorrect characters?
If the printed page contains incorrect characters when using your Brother printer, make sure you have defined the correct character set (font) in the application. Try changing the font used in the document.
Why is my Brother PJ-722 printed image out of alignment?
If the printed image is out of alignment on your Brother printer, make sure you are using genuine Brother thermal paper and the paper is loaded correctly. Check whether the platen roller is dirty, and if it is, clean it.
What to do if Brother Printer prints blank pages?
If your Brother printer feeds paper but nothing appears on the paper, ensure you are using thermal paper. Also, the print surface must face the back when looking from the front of the printer. You can also check the print density setting using the Printer Setting Tool.
What to do if Brother PJ-722 Printer ejects a partially printed page?
If the Brother printer ejects a partially printed page, and the DATA indicator remains lit or flashing in green, use the correct paper size setting.
Why is my Brother PJ-722 Printer side margins incorrect?
If the side margins are incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the left margin as needed. Also, make sure the application, the printer, and the printer driver have been set to match the paper size of the paper that is loaded in the printer. If the application or printer driver has been set to a different paper width, the image will not be printed in the proper horizontal position, so adjust the settings as needed.
Why is my Brother Printer top margin incorrect?
If the top margin is incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the top and bottom margins as needed. Also, make sure you are not forcefully inserting the paper into the paper input slot, and always insert paper carefully.
Why is my Brother PJ-722 Wi-Fi connection taking too long?
If the Wi-Fi connection is taking too long to connect on your Brother printer (PJ-773 only), note that from initialization to completing the connection takes time, so it may take a minute or more to establish the Wi-Fi connection. This differs depending on the device and environment, so check with the device manufacturer.
Why does my Brother PJ-722 Printer DATA indicator turn off while a page remains in the printer?
If the DATA indicator turns off while a page remains in the Brother printer, the computer or mobile device may not have sent a full page of data; try printing the document again. The computer or mobile device may have sent the wrong page size information, or the size of the loaded paper is wrong; check the paper size settings in the application, the Printer Setting Tool, and printer driver to make sure the specified paper size matches the paper that is loaded. Make sure the [Form Feed Mode] setting in the Printer Setting Tool or printer driver is not set to [No Feed]. Try pressing the (Feed) button to feed the paper manually.
General| Print Technology | Direct Thermal |
|---|---|
| Print Speed | Up to 8 ppm |
| Interface | USB |
| Power Source | AC adapter |
| Dimensions | 255 mm x 55 mm x 30 mm |
| Weight | 480 g |
| Paper Size | A4, Letter |
| Media Type | Roll paper, Fanfold paper |
Critical information regarding product specifications and usage, subject to change.
Links to download various guides and manuals from the Brother Solutions Center website.
Step-by-step guide for initial printer setup, including hardware connections and software installation.
Instructions on how to print from various devices and operating systems, including driver settings.
Details on configuring printer options via software tools like the Printer Setting Tool.
Explains additional printer functionalities like Mass Storage Mode and JPEG Printing.
Procedures for cleaning and basic upkeep to ensure optimal printer performance.
Guide for using the P-touch Editor software to create and print labels and other documents.
Instructions for managing and transferring templates using P-touch Transfer Manager and Library.
Steps for creating and distributing template package files for easy transfer to printers.
Guide on updating printer drivers and firmware for optimal performance and new features.
Overview of the printer's capability to share on wireless networks via its print server.
Guide for configuring network settings using Windows utilities like BRAdmin Light.
Instructions for managing the printer settings via a web browser over the network.
General advice and initial checks for resolving printer issues.
Solutions for issues related to paper feeding and jamming.
Troubleshooting steps for print quality issues like alignment and density.
Solutions for issues related to Wi-Fi and network connectivity setup.
How security software might interfere and how to resolve it.
Steps to verify network devices like routers and printers are functioning correctly.
Solutions when the printer does not print despite receiving data.
Troubleshooting for incomplete or partial printing.
Solutions for printers not printing over a network connection.
Troubleshooting steps when the printer is not detected on the network.
Information on network connection types and supported protocols.
Explains Peer-to-Peer and Network Shared printing methods.
Details on setting up direct computer-to-printer communication via TCP/IP.
Describes setting up printers in a central server environment for larger networks.
Guide for setting up printer network parameters like IP address.
Explains IP addressing concepts crucial for network connectivity.
Defines the role of subnet masks in network communication.
Explains the function of gateways and routers in network data transmission.
Definitions and explanations of wireless networking terms and concepts.
Explains authentication and encryption methods for securing wireless networks.
Details on how security settings affect network connectivity.
Methods for securing small home wireless networks.
Methods for securing large enterprise wireless networks using IEEE802.1x.
Security methods that support user IDs and passwords for network access.
Instructions for securely mounting the printer using specific screws and torque.
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