General information 
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
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•  Never dispose of batteries in a fire. There is a serious 
risk of explosion and/or the release of highly toxic 
chemicals. 
Cleaning 
•  Clean the handset and base (or charger) with a  
damp (not wet) cloth, or an anti-static wipe. 
Never use household polish as this will damage the 
product. Never use a dry cloth as this may cause a 
static shock.
Environmental 
•  Do not expose to direct sunlight. 
•  The handset may become warm when the batteries 
are being charged or during prolonged periods of 
use. This is normal. However, we recommend that to 
avoid damage you do not place the product on any 
surface susceptible to heat damage. 
•  Do not stand your product on carpets or other 
surfaces which generate fibres, or place it in locations 
preventing the free flow of air over its surfaces. 
•  Do not submerge any part of your product in water 
and do not use it in damp or humid conditions, such 
as bathrooms. 
•  Do not expose your product to fire, explosive or 
other hazardous conditions. 
•  There is a slight chance your phone could be 
damaged by an electrical storm. We recommend 
that you unplug the power and telephone line cord 
during an electrical storm.
Product disposal instructions 
The symbol shown here and on the product  
means that the product is classed as Electrical  
or Electronic Equipment and should not be  
disposed with other household or commercial  
waste at the end of its working life. 
The Waste of Electrical and Electronic Equipment 
(WEEE) Directive (2002/96/EC) has been put in place 
to recycle products using best available recovery and 
recycling techniques to minimize the impact on the 
environment, treat any hazardous substances and  
avoid the increasing landfill. 
Product disposal instructions for residential users 
When you have no further use for this equipment, 
please remove any batteries and dispose of them and 
the product as per your local authority’s recycling 
processes. For more information please contact your 
local authority or the retailer where the product was 
purchased. 
Product disposal instructions for business users 
Business users should contact their suppliers and check 
the terms and conditions of the purchase contract 
and ensure that this product is not mixed with other 
commercial waste for disposal.