If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Text messaging 69
Do you have two text phone
bases connected to the same
phone line?
If you have you are likely to
experience problems receiving
text messages. Normally, only
one SMS/text enabled base unit
can be plugged into any line.
If you want to keep more than
one connected, see page 79.
Service centre numbers
To send and receive text messages you need the
telephone number of your network’s text centre.
If you accidentally delete the send or receive service
centre numbers you will need to re-enter them in
order for your text service to work. The send and
receive centre numbers are pre-populated for BT’s
PSTN text message service but you can change
them to another service if you want to.
BT’s text message send service number is:
1470P17094009 and the receive service number
is: 0800587529.
Change the service centre numbers
1. Select Menu, scroll
to display Text messages
and press Select.
2. Press
until Settings is highlighted, press Select.
3. Press
until Service centres is highlighted, press
Select. Highlight either Send centre or Receive
centre and select Edit.
4. Select Clear to delete the digits, then enter the new
number and select Save.
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