If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
Quick set-up guide 7
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
Using the long range antenna
To achieve the full 1km range from your handset, 
you’ll need to attach the long range antenna provided.  
Simply unscrew the smaller antenna on the handset 
and replace with the long range antenna.
3   Go!
Your BT Elements 1K is now ready for you to use
•  For instructions on making a call, go to page 19.
•  For help personalising your phone’s settings,  
go to page 52.
•  For instructions on using the answer machine,  
go to page 38.
4  Help
Most problems can be fixed with a few simple
checks, you may find the answer in the Help
section on page 74 or see our online frequently
asked questions at bt.com/producthelp
Alternatively, call the Helpline on 0800 145 6789*
The 1km range is achieved in 
ideal conditions. Obstacles 
between the handset and 
location base, such as 
buildings, will affect the range 
performance.
Using your BT Elements 1K  
on a broadband line?
If so, you need to fit an  
ADSL microfilter between  
the phone line cord and the 
phone socket. You can get  
BT ADSL microfilters from 
bt.com/shop
If you use BT Infinity you 
will not need to use an ADSL 
microfilter. For other types of 
broadband, please check with 
your provider if a microfilter  
is required.
*  Calls made from within the UK 
mainland network are free. 
Mobile and international call 
costs may vary.
£