Product support50
If you require any technical guidance or find that your TV is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
Product support
Help is always at hand
Troubleshooting (TV)
TV will not turn on
Make sure the power cord is plugged in securely to wall outlet. Check if batteries are exhausted. Press the Power
button on the TV.
Poor picture
• Check if you have selected the correct TV system.
• Low signal level can cause picture distortion. Please check antenna access.
• Check if you have entered the correct channel frequency if you have done manual tuning.
• The picture quality may degrade when two devices are connected to the TV at the same time. In such a case,
disconnect one of the devices.
No picture
• This means your TV is not receiving any transmission. Make sure the correct source has been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
• If you are in doubt, consult your dealer.
No sound
• Check if the TV is muted. Press the Mute button or increase the volume to check.
• Sound may be coming from only one speaker. Check the balance settings from Sound menu.
Remote control - no operation
• The batteries may be exhausted. Replace the batteries.
Input sources - can not be selected
• If you cannot select an input source, it is possible that no device is connected. If not;
• Check the AV cables and connections if you are trying to switch to the input source dedicated to the
connected device.
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