15
CHEC KLIST SO LUT ION Page Section
PROBLEM: WATER STILL REMAINS HARD
Is there a minimum of
150m m of salt in the brine
cabinet?
Fill the brine cabinet with salt. 10 6
Is the power on? Switch the power on and check
connections.
10-11
Is the softener online? Close the by-pass valve and open
the inlet and outlet valves.
11 9
Is the hardness setting
correct?
Reset the hardness if required. 12 2
PROBLEM: WATER LEVEL IN BRINE CABINET REACHES OVERFLOW
Is the line pressure within
the specification of the
water softener?
Connec
t a pressure gauge to a
water outlet and check the pressure
is between 1.7 - 5.0 bar.
9 1
Pressure falls outside of
the water softener
specification.
Fit a pressure reducing valve or
booster pum p as required.
9 1
Is there flow through the
drain line?
Check the drain line is not kinked,
blocked or frozen.
9 3
Has there been a power
interruption?
Check that the power is on and the
connections are secure.
10 5
PART THREE
TROUBLESHOOTING GUIDE
IF YOUR WATER SOFTENER IS NOT PERFORMING AS IT SHOULD, PLEASE RUN
THROUGH THE CHECK LIST BELOW
Note: If any overflow situation occurs or if any of the above requires action reduce the
water level by half, initiate a regeneration by pressing and holding the manual
regeneration key for more than six seconds.
P RA T EERHT
5
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