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7 Fault Correction
7.1 Error Display
The appearance of an error will be shown on the display:
Figure 17 Error display
The error treatment is pending on the error type 7.2 on page 19.
The display offers the following possibilities to continue after an error occurred:
Repeat The print job will be continued after clearing the error cause.
Cancel The print job will be cancelled.
Feed The paper feed will be synchronized. Following the print job can be continued.
Ignore The error message will be ignored. The print job will be continued possibly with limited
performance.
Save log The error does not allow print operation.
Fordetailedanalysisseveralsystemlescanbesavedonanexternalmemory.
Table 5 Button in the error display
7.2 Error Messages and Fault Correction
Error message Cause Remedy
Barcode error Invalid barcode content, e.g. alphanumeric
characters in a numerical barcode
Correct the barcode content.
Barcode too big The barcode is too big for the allocated
area of the label
Reduce the size of the barcode or move it.
Buffer overow The input buffer memory is full and the
computer is still transmitting data.
Use data transmission via protocol (preferably
RTS/CTS).
Cutter blocked Cutter cannot return into its home position
andstaysinanundenedposition
Switch off the printer. Remove material. Switch on
the printer. Restart print job.
Change material
No cutter function Switch the printer off and then on.
If error recurs call service.
Cutter jammed The cutter is unable to cut the labels but is
able to return into its home position
Press Cancel
Change material.
Device not conn. Programming addresses a non-existent
device
Either connect this device or correct the
programming.
File not found
Requestedleisnotonthecard Check the contents of the card.
Font not found Error with the selected download font Cancel current print job, change font.
Memory overow Current print job contains too much infor-
mation, e.g. selected font, large graphics
Cancel current print job.
Reduce amount of data to be printed.
Name exists
Duplicateusageofeldnameinthedirect
programming
Correct programming