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CAB EOS Series - User Manual

CAB EOS Series
20 pages
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Made in Germany
Service Manual
EOS2 / EOS5
Label Printer

Questions and Answers

  • T
    tonya47Jul 27, 2025
    Why is communication via the interface not functioning on my CAB Label Maker?
    • H
      Helen RoseJul 27, 2025
      If communication via an interface is not functioning on your CAB Label Maker, ensure the interface configurations of the printer and computer match. For an Ethernet connection, verify the IP address and subnet mask. Inspect the interface cable for damage and replace it if needed. If the interface has completely lost functionality, consider replacing the PCB CPU.
  • M
    Miss Carla MartinAug 1, 2025
    What to do if there is no display function on CAB Label Maker?
    • G
      garciacharlesAug 1, 2025
      If your CAB Label Maker's display isn't functioning, first check the cable connection between the PCB CPU and the control panel. If the connection is secure, try replacing the control panel. If the issue persists, the PCB CPU may need to be replaced.
  • L
    Lisa AdkinsAug 6, 2025
    How to troubleshoot a peripheral device that is not functioning on my CAB Label Maker?
    • M
      mdavisAug 6, 2025
      If a peripheral device isn't functioning with your CAB Label Maker, first check whether the device is activated via programming. Next, inspect the peripheral device itself for any issues. If problems persist, consider replacing the PCB CPU.
  • D
    Daniel ArnoldAug 11, 2025
    How to fix a CAB Label Maker when the medium is not transported?
    • M
      Mark ReynoldsAug 11, 2025
      If your CAB Label Maker is not transporting the medium, check the electrical connections between the PCB CPU and the motor. Also, inspect the drive mechanism. If these checks don't resolve the issue, consider replacing the PCB CPU or the motor.
  • J
    Jason MclaughlinAug 16, 2025
    What to do if my CAB Label Maker transports the medium but there is no print image?
    • R
      robertowensAug 16, 2025
      If your CAB Label Maker transports the medium but there's no print image, check the plug connections at the printhead. Examine the printhead cable for any damage, and replace it if necessary. If the problem continues, you may need to replace the printhead or the PCB CPU.
  • C
    Christine JohnsonAug 21, 2025
    Why am I getting a voltage error on my CAB Label Maker?
    • B
      Brian OsborneAug 21, 2025
      If you're encountering a voltage error on your CAB Label Maker, specifically related to the battery voltage on the PCB CPU, it might be due to the battery voltage being too low, in which case you should replace the PCB CPU. Alternatively, if the 24V is too low, check the voltage at the measurement point +24V (Fig. 15 on page 19): If the voltage is too low, replace the power supply unit; if the voltage is correct, replace the PCB CPU. Finally, if the 24V for the printhead is too low, check the voltage at the measurement point +24V TPH (Fig. 15 on page 19): If the voltage is too low, replace the power supply unit; if the voltage is correct, replace the PCB CPU.

Summary

Introduction

Instructions

Explains how information and instructions are designated in the manual using symbols and keywords.

General Safety Instructions

Covers essential safety rules and precautions for handling the device and preventing hazards.

Protective Devices

Details the importance of protective devices and when to use safety goggles during maintenance.

Handling Electricity

Outlines requirements for electrical work and precautions to prevent electric shock.

Procedure in Case of Accidents

Provides essential steps to follow in the event of an accident or emergency.

Replacing Assembly Units

Tools

Lists specific tools and materials required for maintenance and assembly tasks.

Replacing the Printhead

Step-by-step guide for safely removing and installing the printhead assembly.

Replacing the Print Roller

Instructions for the proper removal and replacement of the print roller.

Removing the Casing

Procedures for safely removing and reattaching the printer’s outer casing.

Replacing the Control Panel

Detailed steps for the removal and installation of the control panel unit.

Replacing the Transport Module

Instructions for the removal and mounting of the transport module assembly.

Replacing the Stepper Motor

Guide on how to remove and replace the stepper motor, including gearwheel access.

Replacing the Printhead Holder

Steps for removing and installing the printhead holder, including spring and cable management.

Replacing the PCB CPU

Procedure for replacing the main Printed Circuit Board (PCB) CPU, with safety warnings.

Replacing the Power Supply Unit

Steps for safely removing and installing the power supply unit, emphasizing electrical safety.

Checking the Braking Force at the Ribbon Supply Hub

Method for measuring and verifying the braking force of the ribbon supply hub.

Troubleshooting and Error Treatment

Failure of Device Functions

Lists common functional errors and their corresponding remedies and solutions.

Permanent Hardware Faults

Details hardware faults, error messages, potential causes, and fault recovery procedures.

Block Diagram

Layout Diagram PCB CPU

CAB EOS Series Specifications

General IconGeneral
Print TechnologyThermal Transfer
Print Resolution300 dpi
Media TypeRolls
Media SensorsReflective sensor, transmissive sensor
InterfacesUSB, Ethernet, Serial
Supported MaterialsPaper, plastics

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