CalderaSpas Utopia Series - LIMITED WARRANTY; Utopia and Paradise Series Spas; Warranty Performance; Limitations

48
Utopia and Paradise Series Spas
Watkins Manufacturing Corporation (“Watkins”) warrants to the original consumer purchaser (“you”) the following about your new Utopia or Paradise Series spa,
when purchased from an authorized dealer/service provider (“dealer”).
10 YEAR NO LEAK SHELL WARRANTY
Watkins warrants against water loss due to defects in the Utopia and Paradise
series spa shell for ten years.
7 YEAR SHELL SURFACE WARRANTY
Watkins warrants the acrylic surface material of the Utopia and Paradise Series
spas to be free from defects in materials and workmanship for seven years.
5 YEAR NO LEAK PLUMBING WARRANTY
Watkins warrants the Utopia and Paradise Series spas against leaks caused by
defects in manufacturing and workmanship for five years. This warranty
specifically covers leaks from the wall fittings, jet fittings, internal plumbing,
internal glue joints, drains, hoses, and all bonded parts.
5 YEAR COMPONENT WARRANTY
Watkins warrants the electrical components, pump(s), and other Utopia and
Paradise Series spa components against defects in materials and workmanship
for five years. Some parts, most of which can be changed out without the use of
tools, such as filter cartridges, filter lid, spa pillows, and cover locks are not
included in this warranty, but are warranted to be free from defects in materials
and workmanship at the time of delivery. Spa covers and other spa accessories
are specifically excluded from this warranty, although they may be covered
under other warranties. Please check with your Caldera
®
dealer for details.
5 YEAR ENERGYPRO
®
HEATER WARRANTY
Watkins unconditionally warrants the EnergyPro heater to be free from defects
in materials and workmanship for five years. This warranty defines
unconditional, with the exclusion of commercial or industrial use, and improper
installation, as warranty coverage without exception provided that the
component has failed to operate properly within the spa’s system.
3 YEAR CABINET WARRANTY
Watkins warrants the EcoTech
®
simulated wood cabinet and StoneScape
cabinet material to be free from defects in materials and workmanship for three
years. This warranty specifically covers the EcoTech cabinet’s structural
integrity (exclusive of surface stain), including the material and assembly. This
warranty specifically covers the StoneScape cabinet from peeling, cracking or
shrinking for three years.
The EcoTech and StoneScape cabinet’s cosmetic finish is warranted to be free
from defects in materials and workmanship at the time of initial delivery.
Fading and weathering of the surface may naturally occur over time and are not
considered defects. To restore the EcoTech and StoneScape cabinet’s
appearance, refer to the spa Owner’s Manual for proper care and maintenance
instructions.
3 YEAR ULTRAMASSEUSE
™
SYSTEM WARRANTY
Watkins warrants the factory-installed UltraMasseuse control system to be free
from defects in material and workmanship for three years.
The pressure switch and cable are warranted for one year.
1 YEAR MONARCH
®
, SPAGLO
®
, SPA FROG
®
AND STEREO
WARRANTY
Watkins warrants the factory-installed Monarch ozone, SpaGlo system,
Automated SPA FROG System, and the factory installed Aquatic Melodies
sound system, which includes the stereo, and/or wireless components, speakers
and amplifier to be free from defects in materials and workmanship for one
year.
EXTENT OF WARRANTY
This warranty extends only to the original consumer purchaser of the Caldera
spa when purchased and originally installed within the boundaries of the United
States. This warranty begins on your delivery date of the spa. This warranty
terminates upon any transfer of ownership, or if the spa is installed or
relocated outside the boundaries of the United States by the original consumer
p
urchaser
p
rior to the ex
p
iration of the warrant
y p
eriod.
WARRANTY PERFORMANCE
To make a claim under this warranty, contact your dealer. In the event you
are unable to obtain service from the dealer, please contact Watkins
Manufacturing Corporation, 1280 Park Center Drive, Vista, California,
92081, Attn: Customer Service Department (800) 669-1881 or via e-mail,
custserv@watkinsmfg.com
. You must give Watkins and/or your dealer
written notice of any warranty claim, along with a copy of your original
purchase receipt indicating the date of the purchase, within ten (10) days of
the time you discover the claim. Watkins reserves the right to inspect the
malfunction or defect on location.
Watkins or its Authorized Service Agent will repair any defects covered by
this warranty. Except as described herein, you will not be charged for
parts, labor or the freight costs for parts necessary to repair the spa for
defects covered by this warranty. In some cases, the servicing dealer may
charge you a reasonable repairperson travel/service charge that is not
covered by this warranty. Please contact the dealer for information
regarding any such charges.
LIMITATIONS
Except as described above, this warranty does not cover defects or damage
due to normal wear and tear, improper installation, alteration without
Watkins’ prior written consent, accident, acts of God, misuse, abuse,
commercial or industrial use, use of an accessory not approved by Watkins,
failure to follow Watkins’ Pre-Delivery Instructions or Owner’s Manual, or
repairs made or attempted by anyone other than an authorized
representative of Watkins. Alteration includes, but is not limited to, any
component or plumbing change, or electrical conversion. Visit
www.calderaspas.com
or contact your dealer for a list of manufacturer
approved accessories.
DISCLAIMERS
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT
BE LIABLE FOR LOSS OF USE OF THE SPA OR OTHER
INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR
DAMAGES, INCLUDING BUT NOT LIMITED TO THE
REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY
COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you. ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THE
APPLICABLE WARRANTY STATED ABOVE. Some states do not
allow limitations on how long an implied warranty may last, so the above
limitations may not apply to you.
LEGAL REMEDIES
This warranty gives you specific legal rights, and you may have other
rights which vary from state to state.
PN 61467 Rev. M 08/09
Caldera, EcoTech, EnergyPro, Monarch, SpaGlo and UltraMasseuse are
trademarks of Watkins Manufacturing Corporation. SPA FROG is a trademark
ofKingTechnologies,Inc.
© 2009 Watkins Manufacturin
g
Cor
p
oration