5-10
Packaging
Option A-1: Single Box Return
• Repackage the empty cartridge utilizing the wrapper and pulp
mould end-blocks from the new cartridge’s box.
• Place the empty cartridge in the box of your new cartridge.
Seal the box.
Option B: Volume Box Return
We encourage you to use this option as a more efficient way to
ship cartridges.
• Place as many cartridges as possible into one box.
Carefully seal the box with tape;
or
• Call 1-800-OK-CANON to receive your free eight cartridge
collection box.
Option A-2: Multiple Box Return
We encourage you to use this option as a more efficient way to
ship cartridges.
• Complete Option A-1.
• Bundle multiple cartridge boxes together securely with tape.
Please be sure that the shipment does not exceed UPS specifications.
Maximum weight = 70 pounds
Maximum length = 108 inches
Maximum girth (length + 2 × width + 2 × height) = 130 inches
If your shipment exceeds the above limits, please call 1-800-OK-CANON for special shipping information.
Please Note:
Do not send defective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as
provided in the warranty.
U.S.A. PROGRAM
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-10
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