Error Message Appears and the ScanGear (Scanner
Driver) Screen Does Not Appear
Check 1: Make sure that your scanner or printer is turned on.
Check 2: Turn off your scanner or printer, then reconnect the
USB cable and replug the power cord.
Check 3: Connect the USB cable to a different USB port on the
computer.
Check 4: If the USB cable is connected to a USB hub, remove it
from the USB hub and connect it to a USB port on the
computer.
Check 5: Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or the web page.
Check 6: Select your scanner or printer on the application's
menu.
Note
The operation may differ depending on the application.
Check 7: Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Check 8: Exit ScanGear if it is running on another application.
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