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English
Troubleshooting
Here is an overview of the most common problems. If you have any further questions please contact your Canton dealer,
call our Service Hotline on +49 (0) 6083 287-0 or send us an e-mail at info@canton.de.
Problem Possible cause Solution
DM system does not
respond to remote
control.
1. The battery is empty. 1. Replace battery, observe correct polarity at insertion.
2. Protective foil has not been removed. 2. Remove the protective foil from remote control.
No sound
reproduction.
1. Sound format of the source device wrongly
selected (Digital input “TV” and “DVD”)
1. Please check the correct setting of your source device.
“DTS” encoded output formats cannot be reproduced.
2. Source device doesn‘t output an audiosignal. 2. Activate the digital output at the source. Increase output
volume of the source.
3. Cable not correctly connected / faulty cable. 3.1. Check the connection of the source device to the DM
system and change the cable where necessary.
3.2. Please check if you have removed the protective caps
from the provided optical cable.
Sound reproduction
too soft.
1. Volume of DM system or source device is set
too low.
1. Increase the volume using the “Volume” button.
Increase the volume of the source device.
2. The maximum possible volume has been
limited by means of the “Volume” function.
2. Increase the max. possible volume in line with instructions
(page 49).
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