Capstone Turbine Corporation
Model C65 Hybrid UPS User’s Manual
Page
62 of 66 400027 Rev A (July 2010)
Capstone reserves the right to change or modify, without notice, the design, specifications, and/or contents of this document without
incurring any obligation either with respect to equipment previously sold or in the process of construction.
Basic Troubleshooting Procedures
Basic Troubleshooting procedures are presented in the following paragraphs.
WARNING
Users do not perform some of the following MicroTurbine troubleshooting
procedures, but it is important for users to be aware of them.
Only Capstone Authorized Service Providers are permitted access to the
inside of the enclosure. Users are permitted to open the User Connection
Bay to access the User Interface Port.
No Lights on Display Panel
If no lights are present on the Display Panel, troubleshoot as follows:
WARNING
Only Capstone Authorized Service Providers can perform the following
troubleshooting steps.
1. If no utility power is available, make sure the external battery power is available
and then press the BATT START button on the Display Panel.
2. If utility power is made available, the system should wake up automatically.
No Attempt to Start after ON Command
If no attempt is made to Start, after an ON Command, troubleshoot as follows:
1. Verify that the current communication device (Display Panel, User Interface Port,
or Maintenance Interface Port) is the control device. Refer to Control Device
Authority and Priority on page 25.
2. Verify that ON command is consistent with the currently active dispatch mode.
Refer to the section on Display Panel Menus for more data.
Start Attempt Fails
If a Start Attempt fails, troubleshoot as follows:
1. If the system attempts but fails to start, an incident code will be registered as
described in the previous sections.
2. The troubleshooting procedure is the same as for Unexpected Shut Down or
Warning in the next section.
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