PG96MSA: Installation, Start-up, Operating and Service and Maintenance Instructions
Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
54
SERVICE LABEL
A210798
Fig. 59 – Service Label Information 
START-UP, ADJUSTMENT, AND SAFETY 
CHECK
General
1. Maintain 115-V wiring and ground. Improper polarity will result in
rapid  flashing  control  diagnostic  light  and  Status  code  (10.1)  is
displayed. The furnace will NOT operate.
2. Make thermostat  wire  connections  at  the  24-V  terminal  block  on
the furnace control. Failure to make proper connections will result
in improper operation.
3. Gas supply pressure to the furnace must be greater than 4.5-in. w.c.
(0.16 psig) but not exceed 14-in. w.c. (0.5 psig).
4. Check all manual-reset switches for continuity.
5. Natural gas service pressure must not exceed 0.5 psig (14- in. w.c.,
350 Pa), but must be no less than 0.16 psig (4.5-in. w.c., 1125 Pa). 
6. Blower door must be in place to complete 115-V electrical circuit
and supply power to the furnace components.
Start-Up Procedures
1. Purge gas lines after all connections have been made.
2. Check gas lines for leaks.
3. To Begin Component Self-Test
a. Remove thermostat wire connected to R terminal on control to 
ensure no thermostat demands are present.
b. Temporarily depress blower door switch to power the control 
board to complete component self-test.
 
 
 
 
Flt
Last 7 faults that occured
CL
Cooling and Heat Pump Blower speed
CFn
Continuous Fan speed
Hod
Heat OFF delay
Cod
Cool OFF delay
Orientation upflow or downflow
inF
Ct
r5t
Dir
tnn
Twinning Main or Secondary
Program # and Software version
Component test
Ht
Heating Blower speed
Major Minor
Description
Description
Description
Major Minor
Major Minor
1
12
L1 polarity fault
W on at power up
Rapid flash 
LED
1
10
1
13
Limit Lockout - 
switch open longer 
than 3 minutes in
Main Limit circuit
1
33
A switch has opened in
the Main Limit circuit.
34
Ignition fault - during
four consecutive 
ignition trials.
2
After successful 
ignition (flame proven)
flame loss before 
heating blower on
delay.
After successful 
ignition (flame proven)
flame loss after heating
blower on delay.
3
45
46
1
Control failure – flame
circuit fault, memory 
mismatch or sequence
error.
2
Control failure – gas
valve relay will not
close.
3
1
Control failure 
–  EEPROM memory
issue.
For code 45, cycle power, if
code 45 repeats, replace 
control.
Momentary loss of
power
31
1
21
22
23
False flame
1
Open Main pressure
switch (LPS)
32
1
1
24
Fuse fault
1
27
1
2
3
1
Stuck closed Main
pressure switch
2
Stuck closed 
secondary pressure 
switch
1
14
Ignition Lockout  
after 4 consecutive 
ignition tries
2
Flame lost 3 times 
after 70s of heating
3
Lockout - 7 loss of  
flame events during
a heat request 
24VAC sensed on 
gas valve when 
shouldn’t be
25
No program info in 
micro, no heating 
operation.
Corrupted program 
file, reprogram 
control using service
app or super plug 
(supplied 
separately), no
heating operation.
1
2
Twinned units are 
not identical, 
program #'s do not
match. Ensure 
furnaces are
identical (same 
program #) 
when twinning. 
Main unit will not 
operate heating. 
3
4
5
6
7
Installer settings  
corrupted.Try  
reselecting installer 
settings, or reprogram 
control. Control will  
operate using default
installer settings.
Wrong program for 
control used - 
reprogram control so 
program matches  
control used. No 
heating operation.
Non-Condensing 
program detected in 
a Condensing model.
Program in super 
plug is missing, not 
recognized, or 
corrupted. Remove  
super plug then
retry. If still have 27
code, try a different
super plug. If still 
fails, replace control.
If program in furnace control 
is missing, not recognized, 
or corrupted. Reprogram 
Reprogram control with
correct program # as listed 
on the rating plate.Replace 
control if issue remains.
Main program invalid,
using backup program
to operate. Reprogram
control to correct 
issue. Control still
operates normally.
2
Open secondary 
pressure switch (HPS)
3
Secondary PS 
Lockout - failed to 
close secondary
PS after three trials
25
To initiate the component test sequence, the control must be in (idl) mode. No
thermostat demands (W, Y, G). Select component test (Ct) from menu select 
buttons to start the component test sequence. Once initiated the furnace control 
will perform the following sequence:
1. PUr- Inducer ON (remains ON for test).
2. HSI- After waiting 10s, HSI ON for 15 seconds.
3. Fn- After HSI, then Blower ON for 10 seconds.
4. End- After Blower, Inducer ON for 10 more 
    seconds.
    The test ends. 
COMPONENT TEST
MAIN MENU
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respective owners.
DISPLAY
DESCRIPTION
DISPLAY
DESCRIPTION
STATUS CODE TABLE
Scan QR code or reference troubleshooting guide in installation manual.
SYSTEM STATUS
CFn
bLr
Continuous Fan
Mode
Heat Pump Defrost
Mode
HPd
Cooling Mode
CL
Heating Mode
HT
Idle / Stand by
Mode
iDL
Active Status Code
Secondary Unit
Operating Blower 
during CFn, CL, 
or HT
##.#
MENU NAVIGATION
Scroll through main menu by pressing the MENU/SELECT button.
Press NEXT/OPTION button to view current setting (will flash on
display) and to scroll through setting options. Press 
MENU/SELECT button to save new setting and return to main 
menu. The display will flash to confirm setting selection before
returning to the main menu.
  The major status code is displayed in the first 2 digits of the display. The minor status   
  code is displayed in the third digit . The major status code is also displayed on the 
  LED indicator through the door with the first digit being the number of  short flashes 
  and the second digit being the number of long flashes.
Reset All Installer Settings to 
Factory Defaults
idL,Ht,…
Current System Status
CAUTION
!
UNIT OPERATION HAZARD
Failure to follow this caution may result in intermittent unit operation
or performance dissatisfaction.
These furnaces are equipped with a manual reset limit switch in burner
assembly. This switch opens and shuts off power to the gas valve is an
overheat  condition  (flame  rollout)  occurs  in  the  burner
assembly/enclosure.  Correct  inadequate  combustion-air  supply,
improper  gas  pressure  setting,  improper  burner  or  gas  orifice
positioning or improper venting condition before resetting switch. DO
NOT jumper this switch.
NOTICE
!
IMPORTANT INSTALLATION AND START-UP PROCEDURES
Failure to follow this procedure may result in a nuisance smoke or odor
complaint.
The manifold pressure, gas rate by meter clocking, temperature rise and
operation  must  be  checked  after  installation.  Minor  smoke  and  odor
may  be  present  temporarily  after  start-up  from  the  manufacturing
process. Some occupants  are more sensitive  to this minor  smoke  and
odor. It is  recommended that doors  and  windows  be  open  during  the
first heat cycle.
CAUTION
!
CUT HAZARD
Failure to follow this caution may result in personal injury. 
Sheet  metal  parts may have  sharp  edges or  burrs.  Use  care and wear
appropriate  protective  clothing,  safety  glasses  and  gloves  when
handling parts and servicing furnaces.
WARNING
!
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury, or death. 
Blower  access  door  switch  opens  115-V  power  to  control.  No
component operation can occur unless switch is closed. Caution must
be  taken.  Do  not  touch  uninsulated  electrical  components  when
manually closing this switch for service purposes.