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Table 13 — Heating Service Analysis
PROBLEM CAUSE REMEDY
Burners Will Not Ignite
Misaligned spark electrodes. Check flame ignition and sensor electrode positioning. Adjust as needed.
No gas at main burners.
Check gas line for air, purge as necessary. After purging gas line of air, 
allow gas to dissipate for at least 5 minutes before attempting to relight unit.
Check gas valve.
Water in gas line. Drain water and install drip leg to trap water.
No power to furnace. Check power supply, fuses, wiring, and circuit breaker.
No 24 v power supply to control circuit.
Check transformer. Transformers with internal overcurrent protection 
require a cool down period before resetting.
Miswired or loose connections. Check all wiring and wire nut connections.
Burned-out heat anticipator in thermostat. Replace thermostat.
Broken thermostat wires. Run continuity check. Replace wires, if necessary.
Inadequate Heating
Dirty air filter. Clean or replace filter as necessary.
Gas input to unit too low.
Check gas pressure at manifold. Clock gas meter for input. If too low, 
increase manifold pressure, or replace with correct orifices.
Unit undersized for application. Replace with proper unit or add additional unit.
Restricted airflow. Clean filter, replace filter, or remove any restrictions.
Blower speed too low.
Use high speed tap, increase fan speed, or install optional blower, as 
suitable for individual units.
Limit switch cycles main burners.
Check rotation of blower, thermostat heat anticipator settings, and 
temperature rise of unit. Adjust as needed.
Too much outdoor air.
Adjust minimum position.
Check economizer operation.
Poor Flame
Characteristics
Incomplete combustion (lack of combustion 
air) results in:
Aldehyde odors, CO, sooting flame, or 
floating flame.
Check all screws around flue outlets and burner compartment. Tighten as 
necessary.
Cracked heat exchanger.
Overfired unit — reduce input, change orifices, or adjust gas line or manifold 
pressure.
Check vent for restriction. Clean as necessary.
Check orifice to burner alignment.
Burners Will Not
Turn Off.
Unit is locked into Heating mode for a one 
minute minimum.
Wait until mandatory one minute time period has elapsed or reset power to 
unit.